Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.79 - $18.81
Work Schedule
Standard Hours
Benefits
Benefits for Part-Time, Hourly Roles Include:
Complimentary EcoPass
Paid sick time per Colorado Laws
Eligible to participate in the Company’s 401(k) program with employer matching
Employee assistance program
Tuition Reimbursement
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program
Up to $1,000 per referral
USD $15.79 - USD $18.81 /Hr
Max: USD $18.81/Hr
Job Description
Sage Hospitality Group is a renowned hospitality company that specializes in creating unique and memorable experiences across a variety of hotel and restaurant destinations. Known for its dedication to quality service, innovation, and enriching the guest experience, Sage Hospitality Group has built a reputation as a leader in the industry. The group focuses on blending historical charm with modern luxury, fostering vibrant environments that appeal to both locals and visitors alike. One of its standout properties is Hotel Teatro, located in Denver’s bustling Theater District. This iconic hotel is housed within the historic Denver Tramway trolley building and proudly holds... Show More
Job Requirements
- High school education or equivalent
- Previous experience in a similar position of 3 months or longer
- Bar training required
- Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
- Must know standard cash-handling procedures
- Must be fluent in oral and written English
- Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
- Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
Job Qualifications
- Education/Formal Training
- High school education or equivalent
- Previous experience in similar position of 3 months or longer
- Bar Training required
- Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
- Must know standard cash-handling procedures
- Must be fluent in oral and written English
- Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
- Balancing, stooping kneeling, crouching, crawling, reaching handling, fingering throughout the shift
- Mobility -full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift
- Must have moderate hearing to hear customers, supervisors, and communicate with other staff
- Must have excellent vision to see that product is prepared appropriately
- Must have moderate comprehension and literacy to read use records and all special requests
- Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing
- Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks
- Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations
- Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment
Job Duties
- Under general supervision, provides prompt and courteous food service to restaurant customers
- Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests
- Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times
- Completes all restocking and cleaning duties by performing opening and closing sidework as instructed
- Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers
- Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements
- Controls allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed
- Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company
- Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility
- Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service
- Presents a clean and professional appearance at all times
- Maintains a friendly, cheerful and courteous demeanor at all times
- Performs other duties as assigned, requested or deemed necessary by management
- Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time
- Continuous standing -during preparation, during service hours or during expediting
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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