Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $12.00
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Benefits

mental health resources including an Employer Assistance Program (EAP)
sick pay
Eligible to participate in the Company's 401(k) program with employer matching
free Employee Meals (Wednesdays - Sundays)
discount rates on Sage and Marriott hotels and Sage Restaurants
Employee referral Bonus program ($500 for hourly roles and $1000 for salaried roles)

Job Description

The Elizabeth Hotel and Emporium in Fort Collins is an exceptional hospitality establishment that is part of Sage Hospitality, a renowned company with over 60 properties across the United States. This vibrant hotel is nestled in Old Town Fort Collins and is celebrated for its unique blend of music, art, and culinary experiences. The hotel features a distinct collection of curated art from local students and professors, creating an inspiring environment that resonates with the artistic community. Music weaves through the venue, influencing the interior design, amenities, programming, and overall guest experience, making it a cultural hub for visitors and... Show More

Job Requirements

  • High school education or equivalent
  • Previous experience in similar position of 3 months or longer
  • Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
  • Must know standard cash-handling procedures
  • Must be fluent in oral and written English
  • Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
  • Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Job Qualifications

  • High school education or equivalent
  • Previous experience in similar position of 3 months or longer
  • Basic knowledge of customer service principles, the food server function and restaurant and kitchen operations
  • Knowledge of standard cash-handling procedures
  • Fluent in oral and written English
  • Vision ability to see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions
  • Manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Job Duties

  • Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests
  • Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times
  • Completes all restocking and cleaning duties by performing opening and closing sidework as instructed
  • Memorizes menu items, recipes and daily specials in order to answer questions and make recommendation to customers
  • Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards
  • Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures
  • Know and comply with state liquor laws
  • Ensure established pars are maintained
  • Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements
  • Attends all pre-meal and departmental meetings in person in order to enhance communications and gain knowledge of products, service and facility
  • Responds to customer inquiries and comments in person and on phone by providing timely and knowledgeable information in order to provide quality customer service
  • Presents a clean and professional appearance at all times
  • Maintains a friendly, cheerful and courteous demeanor at all times
  • Performs other duties as assigned, requested or deemed necessary by management.

Job Location

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