Server/Bartender

Terrell, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $15.00 - $20.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Competitive wages

tips are paid daily

Flexible work schedules

Diverse work environment

401k

Free teammate meals

Health Insurance

Job Description

Genghis Grill is a fast-casual restaurant renowned for its fresh and customizable stir-fry dishes. The company focuses on providing high-quality food and exceptional customer service in a vibrant and diverse work environment. Genghis Grill prides itself on fostering an engaging atmosphere where team members are encouraged to grow professionally while contributing to a culture of hospitality and teamwork. With locations across the country, Genghis Grill emphasizes employee success by offering competitive wages, daily tip payments, and flexible schedules that accommodate various lifestyles and commitments. They also provide comprehensive benefits for full-time teammates, including health insurance and a 401K plan, as part of their commitment to work-life balance and long-term career development.

The server role at Genghis Grill is pivotal in delivering a memorable customer experience. This position involves providing timely, accurate, and friendly service to guests, ensuring their dining experience is enjoyable and efficient. Servers at Genghis Grill play an essential role in growing sales by encouraging repeat patronage, making informed menu suggestions, and enhancing profitability through upselling techniques. Additionally, servers are responsible for maintaining the cleanliness and safety of the dining room and work areas, which helps uphold the restaurant's high standards of operation and guest satisfaction.

This role demands a collaborative spirit, as servers work closely with managers, kitchen staff, and other team members to ensure smooth operations during shifts. The server is also expected to adhere strictly to all company policies, safety guidelines, and sanitation standards. Genghis Grill offers opportunities for advancement and career growth within the company, making this an excellent position for individuals seeking to build a long-term career in the hospitality industry. Benefits such as free teammate meals and discounts further enhance the work environment, making it rewarding both professionally and personally.

Job Requirements

Must be able to lift/carry up to 25 lb
Must be capable of constant walking, standing, stooping, and reaching in any direction
Must have manual dexterity
Must maintain valid state and local food handlers and alcohol certifications
Must be available to work flexible hours including weekends and holidays
Must be able to follow all company policies and safety guidelines
If accommodation is needed to perform essential job functions, must notify management

Job Qualifications

Must be motivated and have a high energy level
Must be customer-centric, demonstrating a desire to be of service
Must be organized
Must be able to excel in high-pressure environments
Must be able to follow written and verbal instructions
Must have a calm and friendly demeanor at all times
Must have a working knowledge of our menu items including signature beverages
Must be respectful of all customers, managers, team members, and vendors
Must be able to recognize common signs of intoxication and know-how address the situation following Genghis Grill standards
Must maintain all required state and local food and alcohol certifications
Must be available to a variety of opens, swings, and closes including weekends and holidays

Job Duties

Demonstrates outstanding hospitality and service throughout each shift with customers, managers, and team members
Demonstrates teamwork
Takes food and beverage orders from customers
Accepts customer payments and processes quickly and accurately in accordance with Genghis Grill cash handling policies
Follows company cash handling policies and procedures
Completes opening duties, shift, and closing duties
Delivers food and beverages to customers in a timely manner
Suggestively upsells when options exist for liquor or food items
Follows all sanitation and safety policies
Maintains the server stations ensuring they remain stocked throughout the shift
Ensures table maintenance throughout the dining experience
Able to fill in as needed to ensure a smooth experience for customers and team members
Maintains a safe working environment and reports any safety issues to management immediately
Maintains valid state and local food handlers and alcohol certifications
Adheres to all Genghis Grill policies and procedures
Advises Restaurant Manager/General Manager/Regional Director of any non-routine situations
Other duties as assigned by management