Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
potential for career advancement
Job Description
American Golf - Rancho San Joaquin is located at 13100 Eldridge Ave., Sylmar, CA 91342. American Golf is a distinguished leader and pioneer in the golf industry, known for its innovative and unparalleled approach to golf course management. With over 50 years of experience as an owner, lessee, and manager of golf courses and country clubs, American Golf has established itself as a trusted authority in maximizing the potential of golf opportunities nationwide. Throughout its extensive history, the company has managed more than 325 golf courses, serving alongside a diverse range of private entities and public agencies. Currently managing over 70 premier facilities across the United States, American Golf is dedicated to delivering exceptional service and unique experiences to avid golfers and enthusiasts alike.
The company prides itself on a commitment to excellence, continually raising the bar to exceed expectations and set new industry standards. The team at American Golf is composed of skilled professionals who uphold the highest standards of course maintenance and customer service to ensure every visitor’s experience is outstanding.
The Server role at Rancho San Joaquin, part of American Golf, plays a crucial part in ensuring members and guests enjoy an exceptional dining experience. The ideal Server is attentive, welcoming, and operates effectively in a fast-paced environment with a strong sense of urgency and dedication to guest satisfaction. The role involves greeting and seating guests, accurately taking food and beverage orders, recommending menu items, and effectively communicating dietary needs such as allergies to kitchen staff. Servers are expected to ensure orders are promptly filled with high-quality standards while providing attentive ongoing service like refilling drinks and responding promptly to any service issues. This role is vital in maintaining the reputation of American Golf’s dining services by delivering personalized, friendly, and professional interactions that enhance the overall experience for members and guests. This position offers an opportunity to work in a dynamic environment, contributing to a premier golf and dining atmosphere that values teamwork, professionalism, and a passion for hospitality.
The company prides itself on a commitment to excellence, continually raising the bar to exceed expectations and set new industry standards. The team at American Golf is composed of skilled professionals who uphold the highest standards of course maintenance and customer service to ensure every visitor’s experience is outstanding.
The Server role at Rancho San Joaquin, part of American Golf, plays a crucial part in ensuring members and guests enjoy an exceptional dining experience. The ideal Server is attentive, welcoming, and operates effectively in a fast-paced environment with a strong sense of urgency and dedication to guest satisfaction. The role involves greeting and seating guests, accurately taking food and beverage orders, recommending menu items, and effectively communicating dietary needs such as allergies to kitchen staff. Servers are expected to ensure orders are promptly filled with high-quality standards while providing attentive ongoing service like refilling drinks and responding promptly to any service issues. This role is vital in maintaining the reputation of American Golf’s dining services by delivering personalized, friendly, and professional interactions that enhance the overall experience for members and guests. This position offers an opportunity to work in a dynamic environment, contributing to a premier golf and dining atmosphere that values teamwork, professionalism, and a passion for hospitality.
Job Requirements
- High school diploma or equivalent experience preferred
- able to work a flexible schedule, including evenings, weekends, and holidays
- able to stand for long periods and lift up to 50 pounds
- must have legal age and certification to serve alcohol if applicable
- basic math and cash handling skills
- effective communication skills
- previous food service experience preferred
Job Qualifications
- Minimum of 2 years of experience in a fast-paced, food service environment preferred
- must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
- able to work a flexible schedule, perform multiple tasks and prioritize efficiently
- cash handling experience
- knowledge of sales techniques
- knowledge of liquor and smoking laws
- ability to determine signs of intoxication
- knowledge of safety policies and procedures
- effective communication skills (written and oral), strong interpersonal and customer service skills
- basic math skills and ability to operate calculator, cash register and/or point of sale system
Job Duties
- Greet and seat members and guests
- take food and beverage orders and accurately input into the point-of-sale system
- recommend menu items
- communicate food allergies or special nutrition needs to kitchen staff
- ensure orders are filled quickly, accurately, and meet quality standards
- provide attentive service by refilling drinks as needed and checking on the needs of the members and guests while dining
- promptly address service issues and refer to management when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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