Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Flexible
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel discount
Supportive parental leave
Matching 401(k)
Employee Stock Purchase Program
Job Description
The Waldorf Astoria New York is an iconic luxury hotel that has recently undergone a transformative restoration, aiming to reignite its magnetic allure and set a new standard in hospitality. Known for its rich heritage and authentic legacy, the Waldorf Astoria combines classic elegance with modern sophistication, providing guests with a truly exceptional environment. This landmark hotel boasts 375 beautifully appointed rooms and residences, 40,000 square feet of event space, holistic spa and wellness programming, and culinary experiences crafted in partnership with celebrity chefs. Situated in the heart of New York City, the Waldorf Astoria is a beacon of luxury... Show More
Job Requirements
- Full-time availability with open schedule including weekdays, weekends, and holidays
- must be part of Local 6 Union with complete open availability
- comfortable working varying hours based on seniority and business needs
- ability to work efficiently under pressure
- must possess required Food Handler Card and Alcohol Awareness certification before hire
- strong interest in Japanese cuisine and fine dining service
- excellent customer service orientation
- excellent communication and teamwork skills
- able to stand and move for prolonged periods
Job Qualifications
- Proven experience as a server preferably in a luxury hotel or high-end restaurant
- strong knowledge of Japanese cuisine including omakase-style service
- ability to engage with guests personally and remember their preferences
- excellent communication skills and ability to work independently and in a team
- ability to maintain Forbes 5-Star level service in a fast-paced environment
- excellent interpersonal skills and prompt professional response to guest inquiries
- valid Food Handler Card and Alcohol Awareness certification
- availability to work flexible hours including nights, weekends, and holidays
Job Duties
- Greet guests warmly, using their names whenever possible
- respond to guest requests promptly and efficiently
- demonstrate a genuine sense of interest in guests' needs and provide expert recommendations
- maintain in-depth knowledge of menu, daily specials, and restaurant promotions
- take food and beverage orders and input them into the point-of-sale system
- retrieve and deliver food and beverages in a timely and high-quality manner
- monitor guest satisfaction throughout the meal and address concerns promptly
- serve alcoholic and non-alcoholic beverages compliantly
- keep the station well-stocked with necessary supplies
- clear and clean tables ensuring a seamless transition for the next guest
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter