Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Benefits
flexible schedules
Great pay
Free meals while working at Panda
Medical insurance
Vision Insurance
Dental Insurance
Voluntary Short-Term Disability Insurance
Cancer income protection insurance
Health Care and Dependent Care Flexible Spending accounts
401K with company match
Vacation leave
sick leave
bereavement/funeral leave
Leave share program for eligible associates
Associate discounts for many brands
Referral bonus for eligible associates
Opportunity to give back to your community
Hands-on paid training
On-going career and leadership development opportunities
Opportunities for growth into management positions
Pre-Tax Dependent Care Flexible Spending Account
Job Description
Panda Restaurant Group, Inc., founded in Glendale, California in 1983, has grown to become the largest family-owned American Chinese restaurant concept in America. With close to 2,300 locations globally, Panda continues its mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. The company proudly embraces family values and actively fosters diversity and workplace equality to empower creative ideas and improve overall happiness among its team members. As a leader in the restaurant industry, Panda Restaurant Group values every associate and seeks to create an inclusive environment where everyone feels valued... Show More
Job Requirements
- High school graduate
- Restaurant experience a plus
- Must be 18 year of age to carry alcoholic beverages
- Have a clean, neat appearance and good personal hygiene at all times
- Have a courteous, enthusiastic style of communication
Job Qualifications
- High school graduate
- Restaurant experience a plus
- Must be 18 year of age to carry alcoholic beverages
- Have a clean, neat appearance and good personal hygiene at all times
- Have a courteous, enthusiastic style of communication
- Ability to communicate with guests fluently
Job Duties
- Ensure that all guests are greeted in a timely, friendly, and professional manner
- Explain to guests about our offerings, the holiday menu/specials
- Recommend seasonal menu, suggestive sell additional items- drinks, soup, appetizers, dessert
- Be the server of choice- frequent request by guests to be the server
- Remember regular guests' names and orders
- Work with the kitchen staff to meet any special requirements for ingredients and preparation of food
- Ensure timely delivery of the guest's order when ready in the kitchen and prepare it as necessary with garnishes, sauce
- Keep guests informed of the status of their food and drink orders if not available immediately
- Execute the proper placement of dishes on the table
- Execute the proper wine opening and serving procedures
- Execute the proper service standards- removal of plates, replacing dirty plates
- Engage the guests in small talk while serving them to enhance their dining experience
- Know the proper time to offer services- do not interrupt guests while they are having conversation
- Anticipate guest's needs prior to them asking- condiments, water/tea refill etc
- Ensure quality check backs are done in a timely manner, to ensure everything is satisfactory and respond promptly to any request or complaint, seeking the manager's help as needed
- Present check at the end of the meal, take and process payments in cash or credit card using company procedures
- Assist bussers and other servers as needed, especially during busy periods
- Make sure that dining room area is kept clean and free of trash at all times
- clean up spills promptly anywhere in dining room
- remove or alert management to any safety hazard
- Do opening or closing routines for dining room and work stations as needed
Job Location
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