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Server / Waitress / Waiter at P.F. Chang's Mission Viejo, CA - (Expired Job)

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Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid sick leave

Job Description

P.F. Chang's is a renowned casual dining restaurant chain that specializes in contemporary Asian cuisine. Established with a mission to celebrate life, family, and food, P.F. Chang's has grown to become a favorite dining destination known for its high-quality dishes, welcoming atmosphere, and exceptional customer service. With its commitment to delivering fresh, scratch-made meals and a refined dining experience, P.F. Chang's continues to attract guests who appreciate innovative flavors and a vibrant cultural ambiance. The company fosters a dynamic work environment that values teamwork, growth opportunities, and employee well-being. Employing a range of roles in the hospitality industry, P.F. Chang's focuses on both full-time and part-time team members who share their passion for service excellence and a positive guest experience.

The Server / Waitress / Waiter role at P.F. Chang's is a critical position that contributes significantly to the overall dining experience offered to guests. The role is designed for individuals passionate about hospitality and eager to develop their skills in the food and beverage industry. Servers at P.F. Chang's are responsible for creating memorable dining experiences by delivering attentive, personalized service and demonstrating deep knowledge of the menu. This position is suitable for those seeking part-time or full-time roles, offering competitive pay starting at $16.50 per hour plus tips, with potential increases based on experience. Candidates do not need prior experience, as P.F. Chang's provides paid on-the-job training that equips new hires with the practical skills needed to excel in their roles.

As a part of the front-of-house team, servers at P.F. Chang's play an essential role in maintaining the restaurant's reputation for excellence. They engage guests by guiding them through the menu, answering questions, recommending dishes and drinks, and ensuring smooth order processing from placement to payment. The restaurant layout is structured to optimize service efficiency, with tables divided into designated server areas. This enables team members to deliver food promptly and maintain a streamlined workflow during busy hours. Additionally, servers are tasked with maintaining cleanliness and adhering to food safety standards, contributing to an overall safe and comfortable environment for guests.

Working at P.F. Chang's means joining a community that values passion, purpose, and personal growth. Employees enjoy flexible scheduling, which accommodates a variety of lifestyles and commitments, making this an excellent opportunity for students or individuals seeking work-life balance. P.F. Chang's promotes from within, offering clear pathways for advancement and professional development. Employee perks include discounted meals, an employee referral program, exclusive team member discounts, and closure on major holidays such as Thanksgiving and Christmas at most locations. Qualified team members gain access to benefits such as 401(k) retirement plans, medical, dental, and vision insurance, and paid sick leave in qualifying areas.

Overall, the Server / Waitress / Waiter role at P.F. Chang's is more than just a job—it's an opportunity to be part of a passionate team that strives to celebrate life through exceptional dining experiences. Candidates who join P.F. Chang's embark on a rewarding career path in the hospitality industry, supported by a company that values integrity, respect, and innovation.

Job Requirements

  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handlers Card where applicable, or willingness to obtain
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to multi-task in a fast-paced, team-work environment
  • No previous experience required, paid training provided
  • Availability to work weekends, nights, and holidays

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to multi-task in a fast-paced, team-work environment
  • Effective communication and interpersonal skills
  • Willingness to learn and adapt to new procedures
  • Basic knowledge of food safety and sanitation
  • Ability to obtain a Food Handlers Card where applicable
  • Meet state minimum age requirement for serving alcoholic beverages

Job Duties

  • Deliver amazing hospitality experience to guests anticipating, delivering, and exceeding guests expectations
  • Understand the restaurant menu to engage guests on choosing menu items and able to answer guests questions
  • Guide guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understand restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant
  • Maintain proper sanitation practices and safety procedures
  • Collaborate with kitchen and bar staff to ensure timely and accurate order delivery
  • Handle guest complaints or concerns with professionalism and escalate when necessary

Job Criteria

Experience

Entry Level (1-2 years)


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