PF Changs logo

Server / Waitress / Waiter

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $5.50
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned full-service, scratch kitchen restaurant that has established itself as a leader in the casual dining scene by offering guests a unique blend of Asian-inspired cuisine and contemporary American flavors. Known for its vibrant atmosphere and culturally rich menu, P.F. Chang's emphasizes fresh, made-from-scratch dishes prepared with high-quality ingredients to deliver exceptional dining experiences. The chain values not only food quality but also an outstanding customer service approach, making it a preferred destination for many food lovers seeking both taste and ambiance.

At P.F. Chang's, team members are integral to crafting the memorable dining experiences that keep guests coming back. The company cultivates a positive, team-oriented work culture that encourages growth and values every employee's contribution. With opportunities for advancement, flexible scheduling, and comprehensive training programs, P.F. Chang's commits to supporting their team members’ personal and professional development.

This job posting seeks to hire full-time and part-time hourly Senders, Waitresses, or Waiters for dine-in food and beverage service. These roles are vital to maintaining P.F. Chang's reputation for excellent hospitality. Servers act as the primary point of contact for guests, offering attentive, personalized service from the moment guests arrive until their departure. They are responsible for anticipating guest needs, answering questions about the menu, guiding diners through their choices, and ensuring that each visit is enjoyable and seamless. In addition to delivering food and drinks, servers process payments and manage guest seating with a thorough understanding of the restaurant's layout.

The position offers a competitive pay rate starting at $5.50 per hour plus tips, reflecting the importance of the role in the guest service ecosystem. While previous experience is not required because the restaurant provides paid on-the-job training, ideal candidates should demonstrate excellent customer service etiquette and a willingness to learn in a fast-paced, team-centric setting. This approach reinforces P.F. Chang's commitment to nurturing talent from within, often promoting team members to higher roles based on performance and passion.

Beyond compensation, P.F. Chang's supports employees with benefits such as flexible scheduling, discounted meals, an employee referral program, and exclusive team member discounts. The restaurant is also closed on major holidays like Thanksgiving and Christmas at most locations, allowing team members to enjoy those days off with family and friends. For qualifying staff, benefits extend to include a 401(k) retirement plan, as well as medical, dental, and vision insurance, along with paid sick leave where applicable.

Working at P.F. Chang's is more than just a job—it's a chance to be part of a passionate team focused on celebrating life, family, and food. Employees find meaningful work in an environment that values quality service, cultural engagement, and continuous growth. If you enjoy working collaboratively in a dynamic setting and want to be part of a company that encourages development and rewards passionate service, this is an excellent opportunity to join the P.F. Chang's family.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler’s Card where applicable, or willingness to obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Must meet state minimum age for serving alcoholic beverages
  • Have a current Food Handler’s Card where applicable, or willingness to obtain
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations
  • Understands the restaurant menu to engage guests on choosing menu items and able to answer guest’s questions
  • Guides guests through their dining experience while taking, placing, and serving food and beverage orders, as well as processing payments
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant

Job Criteria

Experience

No experience required


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