Job Overview
Employment Type
Full-time
Benefits
Career advancement opportunities
fun work environment
medical benefits
Company Paid Time Off
premium pay for worked holidays
401K Program
Online learning system
associate recognition programs
merchandise and dining discounts
Job Description
Paradies Lagardère is a distinguished and award-winning airport concessionaire recognized for its innovative retail and dining solutions within airport environments. With a reputation built on excellence and customer satisfaction, Paradies Lagardère operates nationwide, delivering exceptional service experiences to travelers across a diverse array of airport locations. The company prides itself on fostering a diverse and inclusive workplace that encourages the growth and development of its employees through both part-time and full-time employment opportunities. Paradies Lagardère's portfolio includes a variety of unique and popular concepts, including Vino Volo, which allows employees to thrive in dynamic retail and dining environments where customer... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience preferred
- ability to communicate effectively with guests and team members
- must maintain current adult beverage certification
- ability to stand for long periods and perform physical tasks related to the role
- flexible availability including nights, weekends, and holidays
- must comply with all safety and health standards
Job Qualifications
- High school diploma or equivalent
- previous experience in a customer service or hospitality role preferred
- strong communication and interpersonal skills
- knowledge of wine and adult beverages preferred
- ability to work in a fast-paced environment
- teamwork and collaboration skills
- basic math skills for handling transactions
Job Duties
- Warmly greet, acknowledge, and take guests drink and food orders
- provide information about menu items and identify opportunities for additional sales
- engage guests in a friendly and professional manner to create a lasting impression
- maintain thorough wine knowledge including flavor profiles and pricing guidelines
- process all point of sale transactions quickly and efficiently
- build guest loyalty and enhance selling skills using training materials
- maintain a clean and organized work environment
- support other bar areas including seating customers, answering telephones, stocking, cleanup, and documentation
- respond appropriately to guest concerns
- maintain current adult beverage certification and ensure responsible service of alcohol
Job Location
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