
Server - Vino Volo - Louis Armstrong New Orleans International Airport
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
medical benefits
Company Paid Time Off
premium pay for worked holidays
401K Program
on-line learning system
associate recognition programs
merchandise and dining discounts
Job Description
Paradies Lagardère is a leading and award-winning airport concessionaire known for providing exceptional retail and dining experiences within the airport environment. With a strong commitment to innovation and high-quality service, Paradies Lagardère has established a reputation for creating unique and welcoming spaces that enhance the traveler experience across numerous locations nationwide. The company operates award-winning concepts that continuously attract returning customers year after year, making it a sought-after employer for individuals passionate about hospitality and retail. Paradies Lagardère fosters a diverse and inclusive workplace culture that values collaboration, professionalism, and career growth. Employees have access to a variety of full-time and part-time positions, making it an ideal company for those looking to develop their careers in dynamic and customer-focused settings.
The available role at Paradies Lagardère is within Vino Volo, one of its distinguished brands specializing in wine retail and dining experiences. This position offers a unique opportunity to engage with travelers in a meaningful way by delivering exceptional service in an inviting environment where knowledge of wine and customer care are highly valued. The role is designed for individuals who are enthusiastic about creating positive guest interactions and contributing to a safe, enjoyable atmosphere especially as airport travel resumes its pace in a post-pandemic world. This position also offers rewarding benefits such as medical coverage, paid time off, 401K plans, and premium holiday pay — all aimed at supporting employee well-being and professional development.
Working at Vino Volo means you will be part of a company that not only prioritizes guest experience but also emphasizes community and environmental responsibility. Employees receive comprehensive training to become experts in wine selections, including flavor profiles and pricing strategies, allowing them to confidently engage customers and enhance sales. You will play a crucial role in maintaining the highest health and safety standards, ensuring that both guests and staff feel comfortable and secure. The work environment is designed to be fun and collaborative, supported by various recognition programs and online learning systems that help associates grow and succeed. If you are passionate about hospitality, eager to develop your skills in a vibrant, airport retail setting, and thrive in a team-oriented culture, this role at Paradies Lagardère is a fantastic opportunity to advance your career while making a positive impact every day.
The available role at Paradies Lagardère is within Vino Volo, one of its distinguished brands specializing in wine retail and dining experiences. This position offers a unique opportunity to engage with travelers in a meaningful way by delivering exceptional service in an inviting environment where knowledge of wine and customer care are highly valued. The role is designed for individuals who are enthusiastic about creating positive guest interactions and contributing to a safe, enjoyable atmosphere especially as airport travel resumes its pace in a post-pandemic world. This position also offers rewarding benefits such as medical coverage, paid time off, 401K plans, and premium holiday pay — all aimed at supporting employee well-being and professional development.
Working at Vino Volo means you will be part of a company that not only prioritizes guest experience but also emphasizes community and environmental responsibility. Employees receive comprehensive training to become experts in wine selections, including flavor profiles and pricing strategies, allowing them to confidently engage customers and enhance sales. You will play a crucial role in maintaining the highest health and safety standards, ensuring that both guests and staff feel comfortable and secure. The work environment is designed to be fun and collaborative, supported by various recognition programs and online learning systems that help associates grow and succeed. If you are passionate about hospitality, eager to develop your skills in a vibrant, airport retail setting, and thrive in a team-oriented culture, this role at Paradies Lagardère is a fantastic opportunity to advance your career while making a positive impact every day.
Job Requirements
- High school diploma or equivalent
- Ability to communicate effectively with guests and team members
- Must be able to stand for extended periods
- Availability to work flexible hours including weekends and holidays
- Current adult beverage certification or willingness to obtain
- Ability to follow safety and health protocols
- Legal authorization to work in the United States
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Basic knowledge of wine and beverages preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Customer-focused attitude
- Team player mindset
- Willingness to learn and grow within the company
Job Duties
- Warmly greet customers
- Acknowledge and take guests drink and food orders
- Provide information about menu items and suggest additional sales opportunities
- Process all point of sale transactions quickly and accurately
- Engage guests in a friendly and professional manner to create lasting impressions
- Maintain a clean and organized work environment
- Support bar operations including seating, answering phones, stocking, cleanup, and documentation
- Respond appropriately to guest concerns
- Maintain current adult beverage certification and ensure responsible alcohol service
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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