Server Upgrade & Maintenance Support Specialist

Bayer is a global leader in life sciences, dedicated to improving health and nutrition across the world. With a strong commitment to innovation and sustainability, Bayer operates in the fields of pharmaceuticals, crop science, and consumer health. The company continuously strives to tackle some of the most challenging global issues with energy, curiosity, and a dedication to learning. Bayer fosters a dynamic and inclusive workplace where employees are encouraged to grow their capabilities and expand their thinking, all while contributing to meaningful projects that improve lives.

Bayer is currently seeking a Server Upgrade and Maintenance Support Specialist for a residence-based position in the United States. This role is vital to ensuring the smooth operation and upgrade of the server infrastructure that supports Bayer's suite of healthcare IT products. The Specialist will work under the Bayer Customer Response Squad, performing software and server upgrades, routine maintenance, data migration projects, and high-level technical troubleshooting. This role demands a highly skilled professional capable of balancing technical expertise with excellent communication skills to support internal teams and customers effectively.

The Server Upgrade and Maintenance Support Specialist will focus on executing remote software and operating system upgrades, verifying server configurations, and conducting pre- and post-upgrade checks to optimize performance. The role also involves applying preventative maintenance procedures to ensure the reliability of healthcare IT systems, notably those supporting Radiology clinical workflows such as DICOM and HL7 standards. The Specialist will also automate repetitive tasks, manage customer configurations, and enhance data integrity throughout Bayer's platforms.

Additionally, this position requires collaboration across various Bayer departments, including engineering, research and development, cybersecurity, and sales, making it a highly interactive and cross-functional role. The incumbent will contribute to creating and updating technical documentation, internal knowledge bases, and processes that comply with industry standards and regulatory requirements. The role also includes mentoring new team members and fostering a supportive, results-driven work environment.

Candidates should expect to work in a technical support capacity dealing with enterprise healthcare IT systems based on Microsoft and Linux platforms, including PACS/RIS and cloud solutions. The position requires familiarity with healthcare technology integration, cybersecurity best practices, Radiology workflows, and patient data privacy laws. The role may involve modest domestic travel and occasional international travel as business needs dictate.

The salary range for the Server Upgrade and Maintenance Support Specialist position is estimated between $96,800 and $145,200 annually, with potential additional bonuses or incentives. Bayer also offers an attractive benefits package that includes healthcare, dental, vision, retirement plans, paid time off, sick leave, and more. This role represents an excellent opportunity to join a forward-thinking company dedicated to making a significant global impact while advancing one’s technical career in a supportive, innovative environment. Candidates who thrive in a fast-paced, collaborative, and mission-driven workplace will find Bayer an ideal next step in their professional journey.