Server Upgrade & Maintenance Support Specialist

Bayer is a global life sciences company with a rich history of innovation and a commitment to improving health and nutrition worldwide. Renowned for its contributions to pharmaceuticals, agriculture, and biotechnology, Bayer strives to tackle some of the world’s toughest challenges with energy, curiosity, and dedication. The company fosters an inclusive and dynamic work environment where diverse perspectives drive groundbreaking solutions that impact millions of lives. With a vision encapsulated as 'Health for all, Hunger for none,' Bayer is committed to sustainability, innovation, and social responsibility, making it an inspiring place for passionate professionals eager to contribute to meaningful change.

The Server Upgrade and Maintenance Support Specialist role at Bayer is a unique opportunity to be part of the Bayer Customer Response Squad, playing a pivotal role in maintaining, upgrading, and troubleshooting server infrastructure critical to multiple Bayer product suites. This residence-based position in the USA offers a compelling career path for candidates with strong technical expertise in enterprise healthcare IT systems. The primary responsibilities include executing software upgrades on servers, managing data migration projects, performing routine server maintenance, and serving as a high-level technical troubleshooting resource. The role requires collaboration with various internal teams such as engineering, R&D, cybersecurity, sales, and operational excellence to enhance product performance and ensure compliance with industry standards.

Ideal candidates will be deeply familiar with Microsoft and Linux-based platforms, including Red Hat, Alma Linux, and Ubuntu, as well as healthcare interoperability standards such as DICOM, HL7, and web services. This position offers a competitive salary range from $96,800 to $145,200 annually, potentially supplemented by bonus or incentive compensation, reflecting the importance of the technical skills and domain expertise expected. Additional benefits include healthcare, vision, dental, retirement plans, paid time off, and sick leave, contributing to a comprehensive compensation package.

This role not only demands strong technical skills and experience but also excellent communication capabilities to engage with customers and stakeholders of varying technical and clinical backgrounds. The specialist will be instrumental in improving processes by developing automation scripts, documenting knowledge base articles, and supporting compliance by adhering to regulatory standards. By joining Bayer, candidates become part of a global community dedicated to delivering innovative healthcare solutions while supporting an empowering, collegial, and results-oriented work environment where teamwork and mentoring are highly valued.