Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling
team environment

Job Description

Logan's Roadhouse is a renowned casual dining restaurant chain known for its lively atmosphere, hearty American fare, and exceptional customer service. With a strong reputation for quality food and a hospitable dining experience, Logan's Roadhouse prides itself on creating a welcoming environment for guests and fostering a collaborative team culture among its staff. The restaurant typically offers a dynamic workplace where employees engage in fast-paced service and teamwork-driven roles, contributing to the overall success of the establishment. Positions at Logan's Roadhouse often include competitive compensation and opportunities for career advancement within the hospitality and food service industry.

The To-Go Server position at Logan's Roadhouse is a vital role focused on coordinating the delivery of food and beverages to guests efficiently and courteously. This role requires an individual who displays a high level of energy and enthusiasm while maintaining exceptional customer service standards. The To-Go Server will be responsible for taking orders accurately, entering them into the Point-of-Sale system, and managing monetary transactions with precision. Additionally, this position works closely with other servers and back-of-house team members to ensure seamless service and guest satisfaction. The role entails pre-shift opening duties and post-shift closing responsibilities, which are essential to maintaining operational standards.

In addition to handling to-go orders efficiently and ensuring all items meet customer specifications, the To-Go Server maintains a clean and organized workspace, coordinates timing and special requests with kitchen staff, and provides friendly service during order pickup. This job also involves multi-tasking various side duties such as prepping desserts and salads, restocking supplies, checking restrooms, and supporting other front-of-house and back-of-house team members as needed. Beyond the physical demands, the role requires sharp sensory perception, including keen vision, hearing, speaking, and tactile abilities to excel in a busy dining environment.

Ideal candidates for the To-Go Server role will be detail-oriented, organized, and possess strong communication and teamwork skills. Given the role’s physical nature, individuals must be able to perform various activities such as walking, bending, lifting, and climbing with ease and safety. Age restrictions apply for serving alcohol as per state regulations, and employees must comply with Logan's Roadhouse appearance standards. The restaurant emphasizes safety, operational training, and a team-driven approach, making this role suitable for motivated individuals looking to thrive in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Minimum age of 18 to serve alcohol or as required by state laws
  • Ability to perform general physical activities including lifting, balancing, walking, and stooping
  • Strong organizational skills
  • Active listening skills
  • Exceptional time management skills
  • Completion of company-required training sessions
  • Adherence to appearance standards
  • Ability to work flexible shifts including evenings and weekends as needed

Job Qualifications

  • High school diploma or equivalent
  • Strong organization and active listening skills
  • Exceptional time management skills
  • Successful completion of required company training including safety, systems, and menu
  • Adherence to company appearance standards
  • Ability to work effectively in a team environment
  • Excellent verbal communication skills

Job Duties

  • Provide energetic and friendly customer service
  • Develop strong menu knowledge to suggest items and customize service
  • Record guest orders and enter them accurately into the Point-of-Sale system
  • Perform money transactions, return accurate change, and close checks
  • Partner with team members to ensure guest satisfaction
  • Perform opening and closing side duties
  • Receive and process to-go orders efficiently and accurately
  • Ensure orders meet customer specifications
  • Maintain a clean and organized workspace
  • Communicate with kitchen staff to coordinate orders and special requests
  • Provide friendly service during order pickup
  • Perform additional duties as assigned by management such as prepping desserts, restocking supplies, checking restrooms, emptying bus tubs, refilling ice, and assisting other team members

Job Criteria

Experience

Entry Level (1-2 years)


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