
Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Salary compensation
Training and development opportunities
Job Description
Logan's Roadhouse is a well-known American casual dining restaurant chain that specializes in hearty meals, including steaks, ribs, and classic American favorites. Established with a commitment to providing a friendly and energetic dining experience, Logan's Roadhouse prides itself on creating a warm, welcoming atmosphere where guests feel at home. Their menu offers a variety of options designed to satisfy diverse palates, making it a popular choice for families, friends, and individuals looking for quality food and excellent service. With a focus on approachable hospitality and freshly prepared meals, the restaurant has built a strong reputation across the United States for consistency and customer satisfaction.
The To-Go Server position at Logan's Roadhouse is a dynamic role integral to the seamless operation of the restaurant’s dining experience. This role is responsible for coordinating the delivery of drinks and food directly to tables in designated stations within the dining room, as well as efficiently handling takeout orders. It requires a combination of excellent communication skills and teamwork, as the To-Go Server works closely with fellow servers and employees from various service departments to ensure prompt and accurate service. This position includes preshift opening duties and end-of-shift closing responsibilities, catering to the full scope of service required in a busy restaurant environment.
A successful To-Go Server at Logan's Roadhouse must exhibit high energy and a friendly, outgoing personality to engage guests and provide exceptional customer service. Knowledge of the menu is essential to offer customized service and suggestive selling, enhancing the guest experience and contributing to sales. The server must accurately record guest orders into the Point-of-Sale system and handle financial transactions with care, ensuring guests receive the correct change and their orders are closed properly.
The role also involves working closely with kitchen staff to confirm the timing and accuracy of orders, especially for takeout services where precision is critical. Maintaining a clean and organized workspace is necessary to facilitate efficient order preparation and packaging. Additionally, the To-Go Server is expected to perform various support tasks such as prepping desserts and salads, restocking supplies, checking restrooms, managing bus tubs, refilling ice, and assisting both front-of-house and back-of-house team members as needed.
Sensory abilities required for the position include good vision both near and far, the ability to distinguish colors, and effective hearing and speaking skills to communicate with colleagues and guests. Physical demands are significant in this role, requiring mobility, lifting capability, bending, kneeling, stretching, and other movements typical in a restaurant setting.
Overall, the To-Go Server position at Logan's Roadhouse offers a vibrant work environment where active teamwork and dedication to guest satisfaction are key. It is ideal for individuals who thrive in fast-paced settings, enjoy interacting with people, and take pride in delivering high-quality service at every opportunity.
The To-Go Server position at Logan's Roadhouse is a dynamic role integral to the seamless operation of the restaurant’s dining experience. This role is responsible for coordinating the delivery of drinks and food directly to tables in designated stations within the dining room, as well as efficiently handling takeout orders. It requires a combination of excellent communication skills and teamwork, as the To-Go Server works closely with fellow servers and employees from various service departments to ensure prompt and accurate service. This position includes preshift opening duties and end-of-shift closing responsibilities, catering to the full scope of service required in a busy restaurant environment.
A successful To-Go Server at Logan's Roadhouse must exhibit high energy and a friendly, outgoing personality to engage guests and provide exceptional customer service. Knowledge of the menu is essential to offer customized service and suggestive selling, enhancing the guest experience and contributing to sales. The server must accurately record guest orders into the Point-of-Sale system and handle financial transactions with care, ensuring guests receive the correct change and their orders are closed properly.
The role also involves working closely with kitchen staff to confirm the timing and accuracy of orders, especially for takeout services where precision is critical. Maintaining a clean and organized workspace is necessary to facilitate efficient order preparation and packaging. Additionally, the To-Go Server is expected to perform various support tasks such as prepping desserts and salads, restocking supplies, checking restrooms, managing bus tubs, refilling ice, and assisting both front-of-house and back-of-house team members as needed.
Sensory abilities required for the position include good vision both near and far, the ability to distinguish colors, and effective hearing and speaking skills to communicate with colleagues and guests. Physical demands are significant in this role, requiring mobility, lifting capability, bending, kneeling, stretching, and other movements typical in a restaurant setting.
Overall, the To-Go Server position at Logan's Roadhouse offers a vibrant work environment where active teamwork and dedication to guest satisfaction are key. It is ideal for individuals who thrive in fast-paced settings, enjoy interacting with people, and take pride in delivering high-quality service at every opportunity.
Job Requirements
- High school diploma or equivalent
- must be 18 years of age to serve alcohol or as required by state regulations
- strong organization and active listening skills
- exceptional time management skills
- successful completion of company-required training including safety, systems and menu
- adherence to Logan's Roadhouse appearance standards
Job Qualifications
- High school diploma or equivalent
- strong communication skills
- ability to work in a team environment
- knowledge of Point-of-Sale systems preferred
- basic math skills for handling transactions
- ability to multitask in a fast-paced environment
- prior customer service or restaurant experience is a plus
Job Duties
- Provide friendly and outgoing customer service
- develop a strong understanding of the menu and suggest options
- record guest orders and enter them into the Point-of-Sale system
- perform money transactions and close checks accurately
- partner with team members to ensure guest satisfaction
- perform opening and closing side duties
- receive and process to-go orders efficiently
- maintain a clean and organized workspace
- communicate with kitchen staff to coordinate orders
- assist with various front-of-house and back-of-house tasks as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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