Job Overview

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Employment Type

Hourly
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling

Job Description

Logans Roadhouse is a popular restaurant chain known for its casual dining experience specializing in American classics such as steaks, ribs, and burgers. With a commitment to quality food and friendly service, the restaurant maintains a welcoming atmosphere where guests can enjoy hearty meals in a comfortable setting. Logans Roadhouse places a high value on teamwork and customer satisfaction, fostering an environment where employees work together to create memorable dining experiences. The establishment offers opportunities for growth and development within the hospitality industry, supporting staff with training and resources to excel in their roles.

The To-Go Server position at Logans Roadhouse plays a crucial role in ensuring guests receive their orders promptly and accurately, particularly focusing on the delivery of drinks and food to tableside within a designated station. This role demands high energy and excellent communication skills to coordinate effectively with fellow servers and other service departments. Responsibilities extend from taking orders through the Point-of-Sale system to handling money transactions and assisting with pre-shift and closing duties. The position also involves managing to-go orders, requiring accuracy and efficiency in order preparation and pick-up, while ensuring all guest specifications are met. This role is ideal for individuals who thrive in fast-paced environments, enjoy interacting with customers, and seek to contribute to a smooth and enjoyable service operation. Candidates must demonstrate strong organizational skills, active listening, and time management abilities to succeed. Logans Roadhouse emphasizes adherence to appearance standards and safety protocols to maintain a professional and safe work environment. This position is typically hourly and requires employees to be at least 18 years old to comply with alcohol service regulations. Overall, the To-Go Server is vital in representing the brand’s commitment to excellent customer service and teamwork.

Job Requirements

  • High school diploma or equivalent
  • must be 18 years of age to serve alcohol or as state regulations dictate
  • strong organization and active listening skills
  • exceptional time management skills
  • successful completion of hourly position validations including company-required training for safety, systems, and menu
  • adherence to Logans Roadhouse appearance standards

Job Qualifications

  • High school diploma or equivalent
  • strong organization and active listening skills
  • exceptional time management skills
  • successful completion of hourly position validations including company-required training for safety, systems, and menu
  • ability to communicate clearly and effectively
  • ability to work well in a team environment
  • familiarity with Point-of-Sale systems is preferred

Job Duties

  • Display high energy while providing friendly, outgoing customer service to the guest
  • develop a strong understanding of the menu to provide customized service or suggestive selling to guests
  • record guest orders and enter them in the Point-of-Sale system in a timely manner
  • perform money transactions, return accurate change, and close checks in the Point-of-Sale system
  • partner with other team members to ensure guest satisfaction
  • perform opening and closing side duties as assigned
  • receive and process to-go orders efficiently and accurately

Job Criteria

Experience

Entry Level (1-2 years)


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