Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling

Job Description

Logans Roadhouse is a well-known casual dining restaurant chain specializing in American cuisine, including steaks, ribs, and other hearty dishes. With a lively, welcoming atmosphere, Logans Roadhouse focuses on providing an exceptional dining experience through friendly customer service, quality menu offerings, and a fun environment. The company is committed to excellence in hospitality, emphasizing teamwork, professionalism, and a customer-first approach. Known for its engaging and vibrant setting, Logans Roadhouse has grown into a popular destination for guests seeking a relaxed and enjoyable meal with family and friends.

The To-Go Server position at Logans Roadhouse is an essential role dedicated to coordinating the delivery of drinks and food tableside in a specific station within the dining room. This position demands effective communication and teamwork, requiring close collaboration with other servers as well as employees from various service departments. This role is vital in maintaining the smooth operation of the restaurant by ensuring accurate order delivery, prompt guest service, and efficient handling of to-go orders. Responsibilities include completing both preshift opening duties and end-of-shift closing duties, demonstrating a strong work ethic and attention to detail.

In this role, the To-Go Server greets guests with high energy and friendly service, developing a comprehensive understanding of the menu to provide customized recommendations and upsell items. The server accurately records guest orders using the Point-of-Sale system, manages financial transactions efficiently, and works in partnership with team members to guarantee guest satisfaction. The position requires maintaining a clean and organized workspace, coordinating with kitchen staff for order timing, and ensuring order accuracy based on customer specifications. Additionally, the To-Go Server provides courteous assistance during order pickup and performs various side duties such as restocking, prepping desserts and salads, and supporting both front-of-house and back-of-house teams.

Candidates must meet physical demands including walking, bending, kneeling, lifting, and a variety of other movements necessary for a highly active restaurant environment. The role requires excellent organizational skills, active listening, and superior time management to handle multiple tasks efficiently during busy shifts. Applicants must be at least 18 years old due to alcohol service regulations and demonstrate adherence to company appearance standards. This hourly position involves company-required training on safety systems and menu knowledge, further equipping team members to deliver outstanding service. Overall, the To-Go Server role at Logans Roadhouse offers a rewarding opportunity for individuals passionate about hospitality, customer service, and teamwork in a dynamic, fast-paced setting.

Job Requirements

  • High school diploma or equivalent
  • Must be 18 years of age to serve alcohol or as state regulations dictate
  • Strong organization and active listening skills
  • Exceptional time management skills
  • Successful completion of hourly position validations including company-required training
  • Adheres to Logans Roadhouse appearance standards

Job Qualifications

  • High school diploma or equivalent
  • Must be at least 18 years old to serve alcohol per state regulations
  • Strong organizational and active listening skills
  • Exceptional time management
  • Completion of company-required safety and systems training
  • Knowledge of menu items
  • Ability to work effectively in a team
  • Adherence to company appearance standards

Job Duties

  • Provide friendly and energetic customer service
  • Develop strong menu knowledge to suggest and customize orders
  • Accurately record guest orders and enter them into the Point-of-Sale system
  • Perform financial transactions and close checks
  • Partner with team members to ensure guest satisfaction
  • Perform opening and closing side duties
  • Receive and process to-go orders efficiently and accurately
  • Maintain a clean and organized workspace
  • Communicate with kitchen staff regarding order timing and special requests
  • Assist other front-of-house and back-of-house team members as needed

Job Criteria

Experience

Entry Level (1-2 years)


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