Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Potential for tips
Team-oriented environment
Job Description
Logan's Roadhouse is a well-established American restaurant chain known for its casual dining experience with a focus on classic American cuisine, including hand-cut steaks, burgers, and fresh seafood. The chain prides itself on a friendly, welcoming atmosphere where guests can enjoy hearty meals and exceptional service. With a reputation for quality food and genuine hospitality, Logan's Roadhouse operates numerous locations across the United States, offering both dine-in and to-go services to meet the evolving needs of its customers. As a dynamic company in the hospitality industry, Logan's Roadhouse emphasizes teamwork, efficiency, and a customer-first approach in all its service areas.
The To-Go Server position at Logan's Roadhouse plays a critical role in enhancing the to-go dining experience for guests by efficiently coordinating the delivery of drinks and food tableside within a designated section of the dining room. This role requires an individual who can maintain high energy and provide friendly, outgoing customer service while ensuring accuracy and timeliness of orders. The To-Go Server works closely with other servers and employees from various service departments, emphasizing communication and teamwork. This position involves responsibilities such as processing to-go orders, managing money transactions, entering orders into the Point-of-Sale system, and performing both opening and closing side duties.
Success in this role demands a strong understanding of the menu to offer customized service and suggestive selling techniques, ultimately enhancing guest satisfaction. The To-Go Server also ensures proper coordination with kitchen staff to time orders correctly and attend to special requests. Maintaining a clean and organized workspace is vital for efficient order preparation and packaging. Additional duties may include assisting with dessert and salad preparation, restocking supplies, checking restrooms, emptying bus tubs, refilling ice, and supporting fellow front-of-house and back-of-house team members.
This position requires a commitment to upholding Logan's Roadhouse Appearance Standards and adhering to safety and operational protocols through company-required training. The ideal candidate will demonstrate strong organizational skills, active listening, and exceptional time management, along with physical stamina to perform various physical tasks such as lifting, bending, walking, and reaching. The To-Go Server must be at least 18 years old in compliance with state alcohol service regulations and hold a high school diploma or equivalent. The role offers an excellent opportunity for individuals enthusiastic about customer service and hospitality to grow within a supportive and team-oriented environment at a competitive hourly wage consistent with industry standards.
The To-Go Server position at Logan's Roadhouse plays a critical role in enhancing the to-go dining experience for guests by efficiently coordinating the delivery of drinks and food tableside within a designated section of the dining room. This role requires an individual who can maintain high energy and provide friendly, outgoing customer service while ensuring accuracy and timeliness of orders. The To-Go Server works closely with other servers and employees from various service departments, emphasizing communication and teamwork. This position involves responsibilities such as processing to-go orders, managing money transactions, entering orders into the Point-of-Sale system, and performing both opening and closing side duties.
Success in this role demands a strong understanding of the menu to offer customized service and suggestive selling techniques, ultimately enhancing guest satisfaction. The To-Go Server also ensures proper coordination with kitchen staff to time orders correctly and attend to special requests. Maintaining a clean and organized workspace is vital for efficient order preparation and packaging. Additional duties may include assisting with dessert and salad preparation, restocking supplies, checking restrooms, emptying bus tubs, refilling ice, and supporting fellow front-of-house and back-of-house team members.
This position requires a commitment to upholding Logan's Roadhouse Appearance Standards and adhering to safety and operational protocols through company-required training. The ideal candidate will demonstrate strong organizational skills, active listening, and exceptional time management, along with physical stamina to perform various physical tasks such as lifting, bending, walking, and reaching. The To-Go Server must be at least 18 years old in compliance with state alcohol service regulations and hold a high school diploma or equivalent. The role offers an excellent opportunity for individuals enthusiastic about customer service and hospitality to grow within a supportive and team-oriented environment at a competitive hourly wage consistent with industry standards.
Job Requirements
- High school diploma or equivalent
- must be 18 years of age to serve alcohol or as state regulations dictate
- strong organization and active listening skills
- exceptional time management skills
- successful completion of hourly position validations including company-required training
- adherence to Logan's Roadhouse appearance standards
Job Qualifications
- High school diploma or equivalent
- strong organization and active listening skills
- exceptional time management skills
- successful completion of hourly position validations including company-required training for safety, systems, and menu
- ability to exercise clear verbal communication both face-to-face and via telecommunications
- ability to use body parts for dexterous movements like writing, typing, slicing, and chopping
- knowledge of food and beverage service standards
- ability to interact positively with customers and team members
- adherence to appearance standards
Job Duties
- Displays high energy while providing friendly, outgoing customer service to the guest
- develop a strong understanding of our menu to provide customized service or suggestive selling to our guests
- record guest orders and enter them in the Point-of-Sale system in a timely manner
- perform money transactions, return accurate change, and close checks in Point-of-Sale system
- partner with other team members to ensure guest satisfaction
- perform opening and closing side duties as assigned
- receive and process to-go orders efficiently and accurately
- ensure all orders are prepared correctly according to customer specifications
- maintain a clean and organized workspace to facilitate order preparation and packaging
- communicate with kitchen staff to coordinate order timing and special requests
- provide friendly and helpful customer service during order pickup
- other functions assigned by management such as prep desserts and salads, restock, check restrooms, empty bus tubs, refill ice, assist other FOH and BOH team members
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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