Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $11.35
Benefits
career growth
401(k) plan with Company Match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Job Description
Tucson Marriott University Park is a distinguished full-service hotel located at 880 E 2nd Street, Tucson, AZ. Renowned for its commitment to exceptional hospitality and guest satisfaction, this hotel offers a range of amenities designed to provide guests with comfort, convenience, and a memorable stay. As part of the Marriott International brand, Tucson Marriott University Park upholds high standards of service excellence and fosters a welcoming environment for all visitors. The hotel accommodates a variety of travelers including business professionals, families, and tourists, making it a vibrant hub in the Tucson area for accommodations and events.
The role of Rest... Show More
The role of Rest... Show More
Job Requirements
- High school diploma or equivalent
- Six months of previous customer service, restaurant or cashier experience
- Certified or able to become certified in Food Safety Training within 60 days
- Certified or able to become certified in Alcohol Awareness within 60 days
- Able to lift a minimum of 50lbs
- Able to bend and squat repeatedly
- Able to walk and stand for duration of scheduled shift
- Flexible to work day, early morning, evening, weekend and holiday shifts
Job Qualifications
- Six months of previous customer service, restaurant and/or cashier experience
- High school diploma or equivalent
- Food Safety Training certified or willing to become certified within first 60 days of employment
- Alcohol Awareness certified or willing to become certified within first 60 days of employment
- Previous experience with Micros operating system preferred
- Ability to lift a minimum of 50lbs
- Flexibility to work day, early morning, evening, weekend and holiday shifts
Job Duties
- Schedule dining reservations and arrange parties or special services
- Ensure prompt and courteous service to guests
- Answer telephone calls and process phone orders
- Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items
- Take food and beverage orders, relay orders to kitchen, and serve food to guests
- Coordinate amenity delivery request in connection with the kitchen department
- Monitor tables in assigned section ensuring all guests are served
- Address guest complaints
- Collect and process guest payments
- Total receipts at end of shift to verify sales and clear cash register
- Ensure tips are reported properly for tax processing
- Clear dirty table settings and prepare table for resetting
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
- Inspect dining room serving stations for neatness and cleanliness
- Assist service staff as necessary to service guests in a timely manner
- Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management
- Perform any and all other work as required to complete the primary purpose of the position
Job Location
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