Server - The Waymark Hotel

Concord Hospitality is a well-established company recognized for its commitment to quality service, integrity, and community values. As a leader in the hospitality industry, Concord Hospitality manages a diverse portfolio of hotels and lodging properties across North America. Known for its 'Associate First' culture, the company emphasizes personal development, career advancement, and a supportive work environment. Concord Hospitality offers competitive wages and a comprehensive benefits package to full-time associates, including medical, dental, and vision plans, life insurance, disability options, 401K, tuition assistance, and discounted room rates at the hotels it manages. The company’s mission is to create a great place to work for all, underpinned by its five cornerstones: Quality, Integrity, Community, Profitability, and Fun. This mission fosters a workplace where associates feel valued and motivated to deliver exceptional customer service. Concord Hospitality also promotes diversity and work-life balance, ensuring a positive and inclusive work environment.

The role of a Server at Concord Hospitality plays a pivotal part in delivering outstanding dining experiences to guests. A Server is responsible for managing their assigned station, ensuring all tables, chairs, and floors are clean and properly set up before service begins. Essential tools such as pens, side towels, and corkscrews are required for efficient service. Servers must be well-versed in the menu, including all daily specials, soups, drinks, garnishes, and preparation methods to confidently answer guest inquiries and provide accurate recommendations. This role requires adeptness in teamwork and participation in the scatter system to ensure all guests throughout the dining area receive attentive and prompt service. Professionalism and attention to detail are critical when taking orders, utilizing proper methods to write and ring in checks accurately. Servers must follow established procedures for delivering food and beverage items, ensuring the highest standards of service and hospitality. Throughout the meal, servers are tasked with maintaining table cleanliness and timely clearing of plates, cutlery, and condiments, leaving only necessary table complements by dessert. This position is ideal for individuals passionate about customer service, eager to grow within a dynamic hospitality environment, and contribute to Concord's reputation for excellence in guest satisfaction. Serving at Concord Hospitality offers not only a rewarding career path but also the chance to be part of a company that values its associates and encourages their growth both professionally and personally.