Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $18.00
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Flexible Schedule

Job Description

Harwood Hospitality Group is a renowned hospitality company based in the vibrant Harwood District of Dallas. With a commitment to delivering an escape from the ordinary, the group features an impressive collection of 18 unique culinary concepts alongside a luxury boutique property, Hotel Swexan. Spanning an expansive 19-city-block area, the group's venues offer a variety of exceptional dining and hospitality experiences designed to transport guests to different parts of the world while staying comfortably within their own city. The foundational mission of Harwood Hospitality Group is to foster an environment where both associates and guests can Escape the Ordinary. This... Show More

Job Requirements

  • High volume, luxury or server experience
  • TABC and Food Handlers certification
  • Ability to be on your feet for extended periods of time

Job Qualifications

  • High volume, luxury or server experience
  • TABC and Food Handlers certification
  • Ability to be on your feet for extended periods of time
  • Knowledge of food, wine, cocktails, and beer
  • Strong communication and customer service skills
  • Ability to work in a fast-paced environment
  • Attention to detail and high level of professionalism
  • Basic math skills for cash handling
  • Ability to work well within a team
  • Understanding of health and safety standards
  • Flexibility and adaptability
  • Experience with POS systems

Job Duties

  • Assist the other servers monitoring and coordinating the day-to-day operations of his/her section during each shift and ensures all FOH SOPs (including HACCP) are duly followed and fully executed
  • Ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful, and efficient, with a high level of professionalism and confidentiality is crucial to this role
  • Prepare drinks in accordance with proper mix ratios and deliver to guest in a pleasant manner
  • Ensures a spotless service is delivered to all guests anytime, and that their needs and expectations are fulfilled to the highest level and down to the smallest details
  • Ensure unit is well maintained and that all equipment's, materials and utensils are in perfect working conditions
  • Arrange for maintenance and repair of equipment and other services
  • Reports any defect to the Restaurant Manager
  • Pro-actively greet guests warmly and provide pleasant and comfortable experience
  • Maintain a current knowledge of bar inventory and mixed drink recipes
  • Have a good understanding of food, wine, cocktails, and beers
  • Communicate effectively with restaurant manager, servers, and host/hostess as appropriate to ensure the guest experience is as enjoyable and effortless as possible
  • Engage guests with a pleasant greeting and take drink orders in accordance with HHG bar service standards
  • Mixes ingredients such as liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks
  • Check food before serving it to the guest to ascertain that appearance, temperature and portions are correct
  • Follow HHG food and beverage standards and procedures, using HHG training manual
  • Fill out requisitions, par, and supply lists
  • Have full knowledge of and fully comply with the state liquor laws
  • Perform all duties in a safe manner and monitor those actions of others
  • Must be pleasant, hospitable, and attentive to guests always
  • Must be knowledgeable of HHG information to assist guests at any time
  • Relay any guest complaints/comments to Manager
  • Each server is responsible for the daily maintenance and cleanliness of the bar before, during and after shift
  • Responsible for proper reconciliation of documentation
  • Ensure that all Coolers/side stations are cleaned and stocked daily up to the Stock Par
  • Ensure timely and accurate entry of orders into computer system and collection of payment
  • Minimize waste and maintain controls to attain forecasted food and Beverage costs
  • Ensure that recipe cards, production schedules, plating guides, photographs are current and posted
  • Reconciliation of money and checks from servers/guests
  • Responsible for profitable bar cost by accurate measurement of product
  • Responsible for correct cash out procedures for servers
  • Sending order through a computer terminal
  • Take physical inventory of specified food items for daily inventory
  • Ensure that menu items are prepared following recipes
  • Make sure all food and drinks are rung up properly
  • Follow proper procedures for ringing guest checks and cash collecting procedures
  • Follow cash handling responsibilities as dictated by HHG policy
  • Be fully responsible and accountable for an issued bank
  • Collects money for food and beverage served

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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