Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $7.25 - $9.25
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Work Schedule

Flexible
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned casual dining restaurant chain known for its distinctive approach to Asian cuisine, blending traditional flavors with modern culinary techniques. With numerous locations across the United States and internationally, P.F. Chang's has built a reputation for delivering high-quality dishes in a lively and inviting atmosphere. The company prides itself on its commitment to excellent service, flavorful meals, and a memorable dining experience. It values a team-oriented culture where employees are encouraged to grow and develop their skills through ongoing training and opportunities for advancement. The restaurant operates both full-service dining and takeout options, catering to a wide range of customers including families, professionals, and casual diners.

Currently, P.F. Chang's is hiring full-time and part-time Servers specializing in takeout and to-go orders. This role is essential in maintaining the restaurant's high standards by providing courteous and efficient service to guests who prefer to enjoy their meals off-premises. The employment type includes flexible scheduling to accommodate various availability and lifestyle needs. The pay range for this position, based on experience, is $7.25 to $9.25 per hour plus tips, making it a competitive opportunity in the food service industry.

As a Server - Takeout or To Go Specialist at P.F. Chang's, your primary responsibility will be to ensure guests' satisfaction through attentive and friendly service during the order and pickup process. You will efficiently manage takeout orders from start to finish, including taking, placing, packaging, labeling, bagging, and processing the orders accurately. Additionally, this role requires delivering orders directly to guests at curbside pickup points, ensuring a smooth and pleasant interaction. A thorough understanding of the restaurant’s menu is crucial so that you can guide guests in selecting items that meet their preferences and answer any questions they may have. Excellence in hospitality is expected, along with maintaining the highest safety and sanitation standards throughout the shift.

This position does not require prior experience as all training is paid and provided by P.F. Chang's, making it an excellent opportunity for those looking to develop a career in the restaurant industry. The role demands strong customer service skills, the ability to multitask in a fast-paced environment, and physical stamina to perform tasks such as reaching, bending, balancing, and carrying items up to 30 pounds repeatedly. The company emphasizes teamwork, flexibility, and a positive attitude to help create an environment where everyone can thrive and contribute to the guest experience.

Working at P.F. Chang's means joining a passionate team motivated by a purpose to Celebrate Life, Family, and Food. The restaurant values its employees by offering a variety of benefits including competitive pay, flexible work schedules, paid on-the-job training, opportunities for career advancement, meal discounts, an employee referral program, exclusive team member discounts, and keeping holidays like Thanksgiving and Christmas off at most locations. Additionally, qualifying employees can access a 401(k) retirement plan, medical, dental, and vision insurance, and paid sick leave in applicable jurisdictions.

Overall, this role provides an exciting chance to be part of a dynamic and supportive workplace, gain valuable experience in the hospitality industry, and grow within a well-established and respected company.

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • At least 18 years old
  • Must possess a current Food Handler’s Card, where applicable, or must be able to obtain card
  • Ability to execute proper sanitation practices and safety procedures
  • Must be able to reach, bend, balance, and transport objects weighing up to 30 lbs. repeatedly during a shift
  • Flexibility to work a variety of shifts
  • Ability to multi-task in a fast-paced, team-work environment

Job Qualifications

  • Excellent customer service skills and etiquette
  • Ability to execute proper sanitation practices and safety procedures
  • Ability to multi-task in a fast-paced, team-work environment

Job Duties

  • Accommodate guests’ needs in a courteous and timely manner
  • Create a great takeout or curbside experience by taking, placing, packaging, labeling, bagging, receiving, and ringing in guest’s orders
  • Understand the restaurant menu to identify different menu items for takeout and catering, guide guests on choosing menu items, and answer guest’s questions
  • Deliver amazing hospitality experience to guests anticipating, delivering, and exceeding guests’ expectations
  • Uphold high sanitation and safety standards

Job Criteria

Experience

No experience required


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