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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
meal discounts
Training and Development
Job Description
The Ritz-Carlton Lake Tahoe, located in the scenic Truckee, California, is a luxury hotel that offers an unparalleled guest experience through its exceptional hospitality and upscale amenities. Known for its breathtaking views, world-class service, and elegant accommodations, this esteemed establishment caters to travelers seeking both relaxation and adventure. The Ritz-Carlton brand is globally recognized for its commitment to excellence, and the Lake Tahoe location proudly upholds these standards by delivering memorable moments and impeccable service to every guest. The hotel features exquisite dining venues, premium spa facilities, and a range of recreational activities, all aimed at ensuring a first-class stay... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience preferred
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, pull objects weighing up to 25 pounds without assistance and over 50 pounds with assistance
- excellent communication skills
- ability to maintain professional appearance
- willingness to work day shifts, weekends, and open availability preferred
- ability to follow safety and security policies
- ability to use point-of-sale systems
- ability to maintain cleanliness and organization in work areas
Job Qualifications
- High school diploma or G.E.D. equivalent
- at least 1 year of related work experience
- no supervisory experience required
Job Duties
- Serve food courses and alcoholic beverages to guests
- set tables according to type of event and service standards
- answer questions on menu selections
- communicate with kitchen regarding menu questions, length of wait, re-cook orders, and product availability
- record transactions in MICROS system at time of order
- check in with guests to ensure satisfaction with each food course and/or beverages
- maintain cleanliness of work areas, china, glass, etc., throughout the day
- complete closing duties including restocking items and turning off lights
- present physical and accurate check to guest and process payment
- follow all company safety and security policies and procedures
- welcome and acknowledge all guests according to company standards
- anticipate and address guests’ service needs
- assist individuals with disabilities
- develop and maintain positive working relationships with others
- ensure adherence to quality expectations and standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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