Server Swing Suites

The Ritz-Carlton Lake Tahoe, located in the scenic Truckee, California, is a luxury hotel that offers an unparalleled guest experience through its exceptional hospitality and upscale amenities. Known for its breathtaking views, world-class service, and elegant accommodations, this esteemed establishment caters to travelers seeking both relaxation and adventure. The Ritz-Carlton brand is globally recognized for its commitment to excellence, and the Lake Tahoe location proudly upholds these standards by delivering memorable moments and impeccable service to every guest. The hotel features exquisite dining venues, premium spa facilities, and a range of recreational activities, all aimed at ensuring a first-class stay for visitors of all kinds. With a focus on sustainable luxury and community involvement, The Ritz-Carlton Lake Tahoe strives to create a welcoming and refined environment for its guests and employees alike.

This position is a full-time, non-management role within the Food and Beverage & Culinary category, specifically set in an energetic and guest-focused environment. The hourly pay is $16.90, with the opportunity to receive tips, reflecting the frontline nature of this role. The ideal candidate will thrive in a dynamic setting and is preferred to have availability for day shifts, weekends, and open scheduling. Prior experience in a similar position is favored but not mandatory, emphasizing the hotel's commitment to training passionate individuals eager to grow within the hospitality industry.

The role centers around providing exceptional service by serving food courses and alcoholic beverages to guests with accuracy and professionalism. Responsibilities include setting tables according to the type of event and upholding the hotel's service standards, ensuring that guests' dining experiences are flawless. Communication is key, as the server must coordinate with kitchen staff about menu inquiries, wait times, availability, and any special dietary requests or allergies to guarantee guest satisfaction and safety. Utilizing the MICROS point-of-sale system to record transactions accurately is also a fundamental part of the daily duties.

Guest interaction is a vital aspect of this position. The candidate will be the face of The Ritz-Carlton Lake Tahoe for many guests, tasked with warmly welcoming all visitors, anticipating their needs, and ensuring that each guest’s expectations are met or exceeded. Maintaining a clean and organized workspace, including dishware and glassware, is essential to uphold the high standards of the hotel. Closing duties will involve restocking, securing the service area, and complying with all safety and security protocols as outlined by company policies.

The successful individual must maintain a professional appearance and demeanor, protect confidential information, and safeguard company assets. As a team player, the server should foster positive relationships with colleagues and support the team in achieving common goals. Physical demands include standing or walking for extended periods and the capability to handle objects weighing up to 25 pounds independently or more with assistance, all while navigating various surfaces and conditions within the workplace.

Overall, this position offers an exciting opportunity to join a prestigious hotel brand known for luxury hospitality. Those passionate about guest service, working in a high-energy environment, and pursuing a career in the hospitality industry will find this role engaging and rewarding. The Ritz-Carlton Lake Tahoe prioritizes employee growth and satisfaction, providing a supportive setting to develop skills and advance professionally within a global luxury hotel chain.