Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive compensation
Tip-sharing opportunities
comprehensive medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Employee Discounts
Professional growth opportunities

Job Description

Outback Steakhouse is a renowned casual dining restaurant chain known for its Australian-themed menu and warm hospitality. Established as part of Bloomin' Brands, Outback Steakhouse has built a strong reputation for delivering an exceptional dining experience through high-quality food and attentive service. The company prides itself on fostering an inclusive, high-energy, and enjoyable work environment where employees are valued and encouraged to express their unique personalities. This culture has contributed significantly to the brand's success, positioning Outback Steakhouse as a premier destination for guests seeking both delicious meals and a welcoming atmosphere.

The role of Server Support at Outback Steakhouse is a crucial position that goes beyond merely running food. As a Server Support team member, you become an integral part of the well-known "Outbacker" culture that emphasizes teamwork, service excellence, and guest satisfaction. This job is tailored for individuals who thrive in a fast-paced, team-oriented setting, enjoying the dynamic nature of restaurant work while maintaining high service standards. The Server Support acts as the backbone of the dining floor, ensuring that guests have a seamless and pleasant dining experience by anticipating their needs and assisting servers efficiently.

In this position, your primary responsibilities include delivering hot food and refreshing cold drinks promptly and accurately to tables, which contributes largely to guest satisfaction. You will assist servers by monitoring tables for guest needs, refilling beverages, clearing plates, and maintaining the overall cleanliness and organization of the workspace. This role requires attention to detail, quick decision-making, and excellent communication skills to handle multiple tasks simultaneously. Furthermore, you are encouraged to engage with guests positively, providing a warm welcome when they arrive and a sincere farewell at their departure, elevating their overall experience.

Outback Steakhouse values flexibility and teamwork, expecting employees in Server Support roles to adapt to various shifts, including nights, weekends, and holidays, to meet the demands of a busy dining environment. This flexibility and dedication help ensure that every guest receives the personalized attention that defines the brand's hospitality.

As an Outback Steakhouse Server Support team member, you will enjoy competitive compensation complemented by tip-sharing opportunities, comprehensive medical, dental, and vision insurance plans, and 401(k) retirement savings options. Beyond financial benefits, employees benefit from a culturally vibrant workplace that celebrates diversity and inclusivity. There are also professional growth opportunities within Bloomin' Brands, making this role an excellent stepping stone for those aspiring to advance within the hospitality industry.

Joining Outback Steakhouse means becoming part of a passionate team committed to creating unforgettable dining experiences through quality service and attention to detail. If you are energetic, friendly, and motivated by fast-paced environments where your efforts directly impact guest satisfaction, the Server Support position offers a rewarding and engaging career opportunity in a respected restaurant chain.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a customer service or food service role preferred
  • Ability to stand for extended periods and carry trays of food and drinks
  • Excellent interpersonal and communication skills
  • Must be available to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Strong communication skills and a friendly, outgoing disposition
  • Ability to thrive in a fast-paced, high-volume restaurant environment
  • A keen eye for detail to ensure every plate meets quality standards before reaching the guest
  • Willingness to work as part of a team to provide top-tier customer service
  • Flexibility to work various shifts, including nights, weekends, and holidays

Job Duties

  • Act as the Server Support lead by delivering hot food and cold drinks to tables quickly and accurately
  • Assist servers in anticipating guest needs, such as refilling drinks or clearing empty plates
  • Ensure a clean and organized workspace by completing sidework and restocking supplies throughout the shift
  • Contribute to a positive guest experience by providing a warm welcome and a sincere farewell to every visitor

Job Criteria

Experience

No experience required


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