Server - Southwood Valley

College Station, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

competitive pay

flexible schedules

Employee Discounts

Training and development opportunities

Positive work environment

Opportunities for advancement

Team-focused culture

Job Description

Wings 'N More Restaurants is a well-established chain known for its commitment to delivering high-quality food and exceptional customer service in a warm and welcoming environment. As a casual dining restaurant specializing in wings, signature sauces, and a variety of beverages, Wings 'N More has built a loyal customer base through its dedication to quality, taste, and a friendly dining experience. Their team members enjoy working in a dynamic environment that values excellent communication, teamwork, and a passion for hospitality. Wings 'N More focuses on providing its guests with delicious meals paired with impeccable service, ensuring that every visit is memorable and satisfying. With multiple locations, the company is continuously growing and looking for enthusiastic individuals to join their team in various roles. Staffing at Wings 'N More is centered on creating a positive customer experience while maintaining efficient operations behind the scenes. This ensures smooth and pleasant service for every guest.

The Server position at Wings 'N More is a vital role responsible for enhancing the dining experience by providing attentive and friendly service to all guests. Servers are tasked with responding promptly to customer requests, being knowledgeable about menu details including all food items, beverages, and promotions, and ensuring guests' needs are met throughout their visit. This role involves taking guest orders accurately and entering them into the point-of-sale system, delivering food and beverages efficiently, and performing side-work activities such as stocking supplies and maintaining cleanliness to support restaurant operations. The Server position requires a strong focus on guest satisfaction, attention to detail, and excellent communication skills. Ideal candidates are personable, proactive, and capable of working in a team-oriented environment. They must also demonstrate good grooming and attendance practices to align with company standards. This full-time role offers an opportunity to engage with customers daily, develop hospitality skills, and contribute to the success of the restaurant. Wings 'N More values team members who exhibit a genuine desire to provide high-quality service and who are eager to contribute feedback to improve the overall guest experience. While the job involves multitasking and sometimes fast-paced customer interactions, it also provides a rewarding environment for motivated individuals passionate about food service and customer relations. Employment opportunities include competitive wages and potential for advancement within the company.

Job Requirements

High school diploma or equivalent
Previous experience in food service or hospitality preferred
Ability to handle multiple tasks in a fast-paced environment
Strong interpersonal and communication skills
Willingness to follow company policies and procedures
Ability to stand for extended periods during shifts
Availability to work flexible hours including nights weekends and holidays

Job Qualifications

High school diploma or equivalent preferred
Previous experience in food service or hospitality is an asset
Ability to communicate effectively with guests and team members
Knowledge of point-of-sale systems is a plus
Strong customer service and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Demonstrated reliability and work ethic

Job Duties

Respond to guest requests in a timely friendly and efficient manner
Ensure guest satisfaction throughout their meal
Be knowledgeable about all menu items restaurant promotions and beverages served including their garnish contents and preparation methods
Take guest food and beverage orders and input orders in appropriate point-of-sale system
Retrieve and deliver food and beverage orders in a timely manner
Complete necessary side-work as per schedule including stocking and organizing supplies
Take and know inventory at all times and requisition daily supplies as needed
Maintain regular attendance and punctuality and observe prescribed work break and meal periods
Maintain high standards of personal appearance and grooming in compliance with dress code
Perform any other duties as requested by supervisor
Provide excellent customer service by responding to requests for service and assistance
Demonstrate the desire and ability to provide high quality service to internal and external customers
Solicit customer feedback to improve service