Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $40.00
Work Schedule
Flexible
Benefits
Paid Time Off
401k
Flexible Schedule
Complimentary family meals
employee dining discounts
Opportunities for advancement
Job Description
Smith & Wollensky is an iconic, upscale steakhouse known for its commitment to premium quality and exceptional dining experiences. Operating as a distinguished restaurant in the hospitality industry, Smith & Wollensky takes pride in offering guests an inviting atmosphere coupled with expertly prepared food and outstanding service. The establishment's reputation for excellence in both cuisine and customer care positions it as a sought-after dining destination for locals and visitors alike.
The Server role at Smith & Wollensky is a pivotal position that directly influences the guest experience. As a Server, you will be the primary point of contact for guests... Show More
The Server role at Smith & Wollensky is a pivotal position that directly influences the guest experience. As a Server, you will be the primary point of contact for guests... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or customer service preferred
- Knowledge of POS systems
- Ability to communicate effectively with guests and team members
- Strong interpersonal skills
- Ability to multitask and work efficiently under pressure
- Good personal hygiene and professional appearance
- Ability to handle cash transactions accurately
Job Qualifications
- High school diploma or equivalent
- Previous experience in a restaurant or customer service role preferred
- Excellent interpersonal and communication skills
- Ability to handle cash and paperwork accurately
- Knowledge of Point-of-Sale systems
- Strong teamwork and collaboration skills
- Ability to perform well under pressure in a fast-paced environment
Job Duties
- Greet guests warmly and take their food and beverage orders
- Explain menu items, ingredients, and preparation methods to guests and ask about allergies
- Enter food and beverage orders into the POS system accurately
- Provide attentive and personalized service, anticipating guests' needs
- Check on guests during their meals to ensure satisfaction and address requests or concerns
- Refill drinks, clear plates, and reset tables
- Assist with tidying tables, clearing leftovers, setting up stations, and maintaining a pleasant dining area
- Handle guest complaints or concerns professionally and escalate issues to management when necessary
- Present bills to guests and process payment transactions accurately and quickly
- Participate in pre-shift meetings and training sessions as required
- Collaborate with fellow servers, hosts, and kitchen staff to ensure smooth service
- Demonstrate excellent interpersonal and communication skills
- Handle cash and paperwork accurately
- Use good judgment and maintain professionalism
- Be knowledgeable of Smith & Wollensky’s menus, policies, and procedures
- Be well versed in the Point-of-Sale system
- Exhibit good manners, proper personal hygiene, a positive attitude, and punctuality
- Perform efficiently under pressure in a high-volume restaurant setting
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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