Server - Skokie

Skokie, IL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $2.00 - $15.00

Work Schedule

Flexible

Weekend Shifts

Benefits

This position may also receive tips from customers

Job Description

The Hampton Social in Skokie, Illinois, is a vibrant and contemporary restaurant known for its inviting atmosphere and socially engaged dining experience. As part of Parker Hospitality, a respected hospitality group that prioritizes exceptional guest experiences and a positive workplace culture, The Hampton Social seeks to bring people together through delectable food and beverage offerings and warm, personalized service. This location in Skokie blends a coastal-inspired design aesthetic with a high-energy environment, catering to a diverse clientele eager for great times and memorable moments. Employees at The Hampton Social are part of a team that embody core values such as ownership, positivity, continuous learning, respect, care, and hospitality excellence. These values are reflected in every aspect of the guest journey from the moment they enter the restaurant until their departure.

The part-time Server role at The Hampton Social is integral to creating those memorable guest experiences by delivering excellent customer service with genuine enthusiasm and professionalism. Servers are expected not only to have a thorough understanding of the complete food menu but also to be knowledgeable about the restaurant's curated wine and cocktail selections. This position is suited for individuals who thrive in a fast-paced, high-volume service environment and who enjoy engaging with guests in a personalized style. Servers take ownership of their responsibilities, reacting with urgency and care to guest needs while contributing positively to the team dynamic. This role involves working varied shifts, including weekends, and requires physical stamina as servers must stand or walk throughout their shifts, lift and carry up to 50 pounds, and perform tasks like reaching, bending, stooping, and wiping to maintain an orderly and welcoming dining space.

Additionally, this position operates under a unique compensation structure based largely on commission from service charges shared among the front-of-house team, in addition to potential tips from customers. This model encourages team collaboration and rewards outstanding service efforts. The Hampton Social embraces a strong culture of respect and safety, requiring employees to adhere to policies around appearance, punctuality, substance use, and workplace conduct while fostering a positive attitude and a commitment to continuous professional growth. Those joining the team should be at least 21 years old, possess a high school diploma or GED, and ideally have prior serving experience in high-volume settings. Effective communication skills and a friendly, approachable demeanor are essential to succeed in this role. For individuals passionate about hospitality and dedicated to providing exceptional service, the Server position at The Hampton Social in Skokie offers an exciting opportunity to grow within a dynamic and well-regarded hospitality group.

Job Requirements

must be at least 21 years of age
high school diploma or GED required
previous serving experience preferred
ability to stand or walk for extended periods
ability to lift up to 50 pounds
ability to perform physical tasks such as reaching, bending, and stooping
must follow company appearance and conduct policies
must pass drug and alcohol test within 90 days of hire
must be available to work flexible hours including weekends

Job Qualifications

Always Learning, Always Teaching - Be willing to listen and learn, and share what you know with others
Must be able to stand or walk for the majority of a shift
Must be able to work at approximately 36 table/bar and reach 36
Must be able to lift and carry sacks, boxes, product up to 50 pounds from floor to waist level, approximately 20 feet
Must be able to reach (6 to overhead), bend, stoop, wipe
Must be at least 21 years of age
Must be able to communicate and understand the predominant language(s) of the restaurants trading area
High School Diploma or GED
Demonstrates an outgoing personality and ability to interact with coworkers in a friendly and respectful way
May not work under the influence of alcohol or any illegal drugs
May not resort to any type of violence, discriminatory or harassing behavior
Must successfully pass a drug and alcohol test within 90 days of hire date, where applicable

Job Duties

As a server with Parker Hospitality, you will be focused on providing excellent customer service and a memorable guest experience
You will be responsible for knowing our complete food menu as well as our wine and cocktail offerings as well
Find a Way -Take ownership in tasks and react with sense of urgency to get to a solution
Positive Attitude - Toward your team and your guests
Respect and Care - Give respect and care to your team members and your restaurant
Working knowledge of all food and beverages
Answer and assist guests with any questions about menus
Follows all PH processes for exceptional customer service
Ensures orders are repeated and then entered correctly in POS
Make sure to follow all side work procedures and set forth
Ensure good table maintenance
Follow all side work checklists as designated by company
Process all payments promptly and accurately
Adheres to all company safety and sanitation policies and procedures
Accept direction and constructive criticism from management
Be able to work a variety of hours, days and shifts, including weekends and increased work schedules
Maintain a positive, pleasant attitude every shift
Must be willing to perform other duties assigned as needed
Get along with others and be a team player
Follow all uniform and appearance guidelines as befitting the image of the restaurant for the duration of the shift
Refrain from smoking for the duration of the shift
Arrive to work on time and in ready to work condition
Follow all rules, policies, procedures and conditions of employment outlined in the Employee Handbook
This position is part of a Service Charge pay model and is compensated primarily through commission-based earnings from service charges on guest checks that are shared among certain front-of-the-house team members