You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily.
Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $12.00 - $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Hilton Garden Inn Allentown West is part of the MCR Hotels portfolio, one of the leading hotel owner-operators in the United States. Founded in 2006, MCR operates an expansive network of premium-branded hotels across 37 states and 106 cities, with a portfolio valued at $5.0 billion that includes 148 hotels and more than 22,000 guestrooms. The company employs over 7,000 team members nationwide, managing hotels under prominent brands such as Marriott and Hilton, as well as a number of independent properties. Recognized for innovation and excellence, MCR has received numerous awards, including Fast Company's 10 Most Innovative Travel Companies of... Show More
Job Requirements
- High school diploma or equivalent preferred
- Prior experience in customer service or hospitality fields
- Ability to maintain professional demeanor and appearance
- Capacity to stand and walk for extended periods
- Physical ability to perform repetitive hand and wrist motions
- Ability to lift and carry moderate loads such as linens and supplies
- Flexibility to work varying shifts including holidays and weekends
- Dependability in managing time punches accurately and adhering to schedule
- Effective English communication skills for guest interaction
- Willingness to work collaboratively within a team environment
Job Qualifications
- Experience in hospitality, service, or consumer-facing roles preferred
- Positive attitude and eagerness to learn
- Ability to follow instructions, complete assigned tasks, and meet deadlines
- Consistently provide friendly service with a smile to guests
- Flexibility to work days, nights, weekends, and holidays
- Punctuality and reliability in clocking in and out per schedule
- Ability to communicate effectively in English, both verbally and in writing
- Basic proficiency in using point-of-sale (POS) technology
- Knowledge of food safety standards and sanitation practices
Job Duties
- Greet guests happily upon arrival and during their stay with a smile
- Use guests' names whenever possible to make them feel welcomed
- Work collaboratively to contribute to high guest satisfaction scores
- Handle challenging guest situations with hospitality and urgency
- Maintain strong knowledge of all hotel features and amenities
- Provide friendly and professional phone service using approved greetings
- Keep all workspaces spotless and well-organized
- Participate in cleaning guest rooms and public spaces as needed
- Greet guests with hospitality while performing cleaning duties
- Complete operational checklists accurately and on time each shift
- Submit accurate and timely shift handover reports
- Wear clean, approved uniform with nametag and maintain a well-groomed appearance
- Communicate clearly and professionally with team members
- Demonstrate a can-do attitude and willingness to exceed traditional roles
- Collaborate with team members to create a positive guest and workplace environment
- Take food and beverage orders promptly and accurately
- Deliver hot food items promptly from kitchen to tables
- Accurately enter orders into POS system and secure timely payment
- Prepare coffee and other specialty drinks as needed
- Clear, clean, and reset tables for dining
- Observe and respond quickly to guest requests
- Complete daily inventory prep and side work compliant with labor rules
- Stay knowledgeable of current food and beverage menu offerings
- Escort guests to tables as required
- Ensure compliance with food safety and handling policies including product rotation, dating, labeling, and cleaning
- Assist in maintaining cleanliness of restaurant and surrounding areas
- Demonstrate comprehensive hotel knowledge including hours and amenities
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: