Server, Restaurant

DoubleTree by Hilton Tallahassee is a distinguished hotel located in Tallahassee, Florida, operating under the well-respected Hilton brand. Known for providing a welcoming and comfortable environment, DoubleTree by Hilton Tallahassee is part of the larger MCR company portfolio, which is the third-largest hotel owner-operator in the United States. MCR manages a vast collection of premium-branded hotels, including those under Marriott and Hilton, offering superior hospitality services across more than 37 states and 106 cities. With a commitment to cleanliness, friendly service, and exceptional guest experiences, this hotel stands out as a professional yet warm place for travelers and visitors to enjoy their stay. As part of this brand’s legacy, DoubleTree by Hilton Tallahassee continuously delivers on the promise of comfort, quality, and exceptional customer service, linking its reputation with MCR’s innovative approach and industry accolades.

The Server role at DoubleTree by Hilton Tallahassee is crucial in shaping the guest experience by offering prompt, friendly, and efficient food and beverage service. This position requires the successful candidate to manage taking accurate food and beverage orders, serving guests with a courteous demeanor, and handling payments accurately. The role emphasizes a team approach where cleanliness, guest satisfaction, and quality of service are paramount. Specific duties include greeting guests with a warm smile, describing menu items clearly, and ensuring timely delivery of food from the kitchen to the guests’ tables. Working knowledge of point-of-sale systems is also required, alongside barista skills to prepare specialty coffee and drinks.

In addition to providing seamless dining service, a Server at DoubleTree must maintain clean and well-organized workspaces and assist with the cleanliness of the restaurant area to meet the company’s high standards of hygiene. The role also involves observing diners to anticipate and respond to requests promptly and completing side work tasks including inventory preparations and other operational duties within labor guidelines. Excellent knowledge of the food and beverage menu, appropriate seating etiquette, and adherence to food safety standards are mandatory to ensure guest health and satisfaction. Servers are also expected to demonstrate strong knowledge of the hotel’s offerings and amenities to assist guests effectively.

This position demands physical stamina as servers will be standing and walking frequently and performing repetitive motions with their hands. The ability to lift and carry light items such as linens and supplies is also required. MCR emphasizes a positive and professional work environment where teamwork and clear communication among staff members are vital to success. The Server must be adaptable, friendly, and willing to exceed typical role boundaries to help meet the dynamic needs of the hotel and its guests. Flexibility in working hours, including availability on evenings, weekends, and holidays, is essential.

MCR offers employees valuable benefits, including hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, career advancement opportunities, and health benefits such as medical, dental, and vision insurance for full-time team members after 30 days. By joining the DoubleTree team, employees become part of an innovative and award-winning company recognized for excellence and leadership in the hospitality industry. This role provides a rewarding career path with opportunities to grow and thrive within a supportive and inspiring workplace.