Server, Restaurant

Hilton Garden Inn Denver South Park Meadows Area is part of a respected network of hotels operated by MCR, the third-largest hotel owner-operator in the United States. Established in 2006, MCR boasts a portfolio valued at 5.0 billion dollars, comprising 148 premium-branded hotels with over 22,000 guestrooms spanning 37 states and 106 cities. The company has a workforce of more than 7,000 employees and operates hotels under nine Marriott brands, eight Hilton brands, and several unflagged independent hotels. MCR has earned high accolades including Fast Company's 10 Most Innovative Travel Companies of 2020, multiple Marriott Partnership Circle Awards, and the Hilton Legacy Award for Top Performer. The company is also recognized for its excellence in hotel development, winning prestigious awards such as the Development of the Year at The Americas Lodging Investment Summit and national Architecture Award by the American Institute of Architects for the TWA Hotel at JFK Airport.

The hallmark of the Hilton Garden Inn Denver South Park Meadows Area is providing guests with outstanding hospitality characterized by cleanliness, friendliness, and safety. This hotel upholds the MCR Universal Role Standards where the key focuses are creating happy guests, maintaining spotless cleanliness, ensuring product consistency and quality, and fostering effective teamwork. These standards are integral to delivering an exceptional guest experience and ensuring operational excellence.

The Server role at Hilton Garden Inn Denver South Park Meadows Area is pivotal in providing prompt, friendly, and accurate food service to guests. The server's responsibilities encompass greeting guests warmly, accurately describing menu options, taking food and beverage orders, timely delivery of food, handling payment transactions through POS systems, and preparing specialized drinks including coffee. Servers also contribute to maintaining cleanliness in dining areas, assist with seating arrangements, ensure food safety compliance, and support hotel events and operations with strong knowledge about the hotel’s features and amenities.

In addition to offering superior customer service, the server position requires collaboration with team members to uphold high standards of hospitality and cleanliness. This role demands a positive attitude, willingness to learn, flexibility in scheduling which may include nights, weekends, and holidays, and adherence to company policies related to punctuality and work ethics. The physical aspects of the job involve standing for extended periods, walking significant distances, performing repetitive hand and wrist motions, and lifting certain items like linens and laundry supplies.

MCR values its employees and offers various benefits including hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, and opportunities for career advancement and upward mobility. Full-time team members become eligible for health, dental, and vision insurance after 30 days of employment. With MCR's structured and supportive company culture, employees find a positive work environment where teamwork, communication, and mutual respect are core values. Working at Hilton Garden Inn Denver South Park Meadows Area provides a rewarding hospitality career within an industry leader committed to innovation and excellence.