Server, Restaurant

Hilton Garden Inn Hampton Coliseum Central is part of MCR, a leading hotel owner and operator in the United States known for its commitment to quality hospitality and exceptional guest experiences. MCR owns and operates a diversified portfolio of 148 premium-branded hotels with over 22,000 guestrooms across 37 states and 106 cities. Founded in 2006, MCR has grown into the third-largest hotel owner-operator in the country with strong presence across major metropolitan areas and renowned brands such as Marriott and Hilton. The company is recognized for its innovation and excellence in the hospitality industry, having received multiple prestigious awards including Fast Company's 10 Most Innovative Travel Companies of 2020, the Marriott Partnership Circle Award, and the Hilton Legacy Award for Top Performer. Employees of MCR benefit from a collaborative work environment focused on teamwork, guest satisfaction, and operational excellence.\n\nThe Server position at Hilton Garden Inn Hampton Coliseum Central plays a crucial role in delivering prompt, friendly, and accurate food service to guests, making it an essential part of the hotel’s overall guest satisfaction and service excellence initiatives. As a Server, your responsibilities include greeting guests warmly, providing clear and accurate descriptions of menu items, taking and delivering food and beverage orders, and ensuring guests have an enjoyable dining experience. You will also handle payment transactions efficiently and maintain a clean and organized dining area. This role requires a team player with a positive attitude who can provide outstanding guest service that aligns with MCR’s standards of cleanliness, friendliness, and product quality. The Server will also assist with barista duties by preparing coffee and specialty drinks, contribute to side work such as inventory prep, and exhibit strong knowledge of current menu items and hotel amenities.\n\nThis position requires individuals to be highly reliable in punctuality, capable of multitasking in a fast-paced environment, and committed to maintaining professionalism in guest interactions and teamwork. Physical demands include standing and walking for extended periods, repetitive motions of hands and wrists, and occasional lifting of supplies. The role demands excellent English communication skills for effective interaction with guests and team members. Hilton Garden Inn offers a supportive work environment with opportunities for career advancement and competitive benefits such as weekly pay, paid time off, health insurance, and retirement options, making it an excellent opportunity for motivated hospitality professionals.