Server, Restaurant

Courtyard SW Abilene, located at 4350 Ridgemont Dr. Abilene, TX 79606, is part of the MCR portfolio, one of the largest hotel owner-operators in the United States. MCR is renowned for managing premium-branded hotels, offering a consistent high standard of hospitality and service. With a $5.0 billion portfolio comprising 148 hotels across 37 states and 106 cities, MCR operates numerous properties under prestigious brands like Marriott and Hilton. The company's commitment to excellence is reflected in its recognition as one of Fast Company's 10 Most Innovative Travel Companies of 2020, as well as multiple industry awards such as the Marriott Partnership Circle Award and the Hilton Legacy Award for Top Performer.

Courtyard SW Abilene is committed to delivering a superior hotel experience by maintaining clean, friendly, well-organized, and safe environments for guests. This is achieved through a focus on happy guests, spotless cleanliness, product consistency and quality, and teamwork. The hotel's culture emphasizes guest satisfaction, attention to detail, and collaboration among team members to create a welcoming and efficient workplace.

The Server role at Courtyard SW Abilene is an essential position within the food and beverage department, responsible for providing prompt, friendly, and accurate service to guests. The ideal candidate will play a key role in enhancing the guest experience by warmly greeting guests, accurately taking food and beverage orders, and efficiently delivering orders from the kitchen to the dining tables. The role requires proficiency in point-of-sale (POS) systems for inputting orders and processing payments securely.

Servers at Courtyard SW Abilene also act as baristas, preparing coffee and specialized drinks, and are responsible for keeping the dining environment clean and organized by clearing and resetting tables. Additionally, they must uphold food safety standards, including proper product rotation, dating, and labeling to ensure compliance with health regulations. A strong knowledge of the menu and hotel amenities is required to assist guests effectively and provide accurate information.

This position demands a friendly and proactive attitude, the ability to manage multiple tasks efficiently under pressure, and a commitment to teamwork and collaboration. Servers must be flexible to work various shifts including days, nights, weekends, and holidays as needed. The role entails physical demands such as standing and walking for extended periods as well as repetitive motions and some lifting. Employees must adhere to punctuality and attendance policies, and follow all operational checklists and handover reports to maintain product consistency and quality.

MCR offers a supportive work environment with opportunities for career advancement and training. Benefits include hotel discounts, weekly pay, paid time off, retirement options, referral bonuses, and health, dental, and vision insurance for full-time team members after 30 days. Courtyard SW Abilene values a positive attitude, willingness to learn, and dedication to creating a memorable guest experience. This role is ideal for individuals passionate about hospitality, eager to develop their skills in a dynamic team, and committed to delivering excellence at every guest interaction.