Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
Career advancement and upward mobility
Health, dental, vision insurance available after 30 days for full-time
Job Description
Doubletree Suites Minneapolis Downtown is a distinguished hotel operated under MCR Companies, one of the largest hotel owner-operators in the United States. Founded in 2006, MCR boasts a $5.0 billion portfolio of 148 premium-branded hotels, encompassing over 22,000 guestrooms across 37 states and 106 cities. The company operates hotels under various renowned brands including Marriott, Hilton, and several independent hotels. Known for its commitment to excellence, MCR has received multiple prestigious industry awards such as the Marriott Partnership Circle Award and the Hilton Legacy Award, marking it as a leading entity in the hospitality sector. The Doubletree Suites Minneapolis Downtown... Show More
Job Requirements
- Experience in hospitality, service, consumer-facing franchise or related field preferred
- Positive attitude and willingness to learn
- Ability to follow instructions, assigned tasks, and meet deadlines
- Always provide friendly service with a smile to guests
- Flexible schedule with availability days, nights, holidays, and weekends
- Must arrive and clock in on time for every shift and clock out at scheduled times
- Never work off the clock
- Must clock in/out for breaks at designated times
- Must provide sufficient notice when calling out for scheduled shifts
Job Qualifications
- Experience in hospitality, service, or consumer-facing roles preferred
- Positive attitude with willingness to learn
- Ability to follow instructions and meet deadlines
- Strong customer service skills with a friendly demeanor
- Flexible availability including days, nights, holidays, and weekends
- Ability to work cooperatively in a team environment
Job Duties
- Greet guests happily and use their names during interactions
- Provide clear and accurate descriptions of food and beverage options
- Deliver hot, to-order food items to guests promptly
- Accurately input orders and process payments using the POS system
- Prepare coffee and specialized drinks as a barista
- Clear, clean, and reset tables as needed
- Observe diners and respond promptly to guest requests
- Complete daily inventory and side work tasks
- Escort guests to tables as needed
- Ensure compliance with food safety and handling policies
- Assist in maintaining cleanliness of the restaurant and surrounding areas
- Demonstrate knowledge of hotel hours and amenities
Job Location
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