Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Concert tickets
adoption support
Job Description
Live Nation Entertainment is the world's leading live entertainment company, consisting of renowned market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster dominates as a global event ticketing leader, handling over 500 million tickets annually and serving more than 12,000 clients worldwide. Live Nation Concerts is the largest live entertainment provider globally, promoting upwards of 40,000 shows and more than 100 festivals each year, featuring nearly 4,000 artists across over 40 countries. The synergy between these divisions powers Live Nation Media & Sponsorship, which curates strategic music marketing programs connecting over 1,000 brands to 98... Show More
Job Requirements
- Responsible Alcohol Awareness Training Certification or equivalent
- 2-5 years high volume experience in restaurant operations
- Working knowledge of high-volume restaurant operations and safe, responsible alcohol service
- Standard food preparation/presentation skills
- Skill in guest relations
- Wine and liquor knowledge
- Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude
- High school diploma
- Ability to work in a fast-paced, often loud and stressful environment
- Capability to stand for extended periods and work on feet
- Ability to lift or move up to 25 lbs using proper lifting techniques
Job Qualifications
- Responsible Alcohol Awareness Training Certification or equivalent
- 2-5 years high volume experience in restaurant operations
- Working knowledge of high-volume restaurant operations and safe, responsible alcohol service
- Standard food preparation/presentation
- Skill in guest relations
- Wine and liquor knowledge
- Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude
- High school diploma
Job Duties
- Greet all guests at table
- Inform guests of daily specials and make recommendations
- Suggestively sell menu items, beverages, desserts, etc.
- Anticipate and respond to guest needs
- Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
- Organize and prioritize service per appropriate service sequence
- Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
- Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
- Deliver food and beverages to table
- Perform opening/running/closing duties according to company policy
- Maintain line of sight/atmosphere control by circulating through work area throughout shift
- Have the ability to memorize menus and daily specials
- Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
- Clean spills on tables or around work area
- Maintain HOB safety and sanitation standards
- Prepare guest checks (on micros terminal) and check for accuracy
- Receive payment and process cash, credit card or traveler's check transactions
- Have knowledge of all music, promotional or special events in the house
- Assist other servers or other employees as needed
- Required to occasionally work Special Events that are scheduled throughout the venue
Job Location
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