Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Benefits
Travel perks
optional daily pay
Health Insurance
Life insurance
401k
Paid Time Off
Dental Insurance
Vision Insurance
Employee assistance program
Referral program
Job Description
The Newberry by Hilton is a distinguished hotel located in the vibrant heart of downtown Bend, Oregon. Perfectly positioned close to an array of thriving restaurants and bars, the hotel offers guests not only a comfortable stay but also easy access to the local culture and entertainment scene. As part of the renowned Hilton brand, The Newberry exemplifies excellence in hospitality by combining modern amenities with personalized guest service to ensure an exceptional visitor experience. Known for its stylish design and welcoming atmosphere, the hotel caters to both business and leisure travelers seeking quality accommodations in a prime location. Situated amidst the scenic beauty and dynamic urban environment of Bend, The Newberry stands out as a premier destination for visitors seeking convenience, comfort, and community connection within the city.
At Resolute Road Hospitality, the parent company managing The Newberry, the focus is on redefining third-party hospitality management. They emphasize collaboration, innovation, and a commitment to excellence. Known for their expanding national footprint, Resolute Road Hospitality provides dynamic career opportunities for professionals passionate about growth and exceptional customer experiences. The company is guided by core values such as Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day, which collectively foster a supportive environment aimed at both employee and guest success. This strong corporate culture and innovative management approach make it an exciting place to build a career in hospitality.
We are currently seeking a passionate and customer-focused Server to join The Newberry by Hilton's hospitality family. This role is ideal for individuals beginning their career in the hospitality industry who are enthusiastic about creating memorable dining experiences. As a Server, you will play a pivotal role in delivering friendly and efficient service to restaurant guests, ensuring that each visit exceeds their expectations. From warmly greeting guests and guiding them through the menu to accurately taking orders and promptly delivering food and beverages, your contributions will directly impact guest satisfaction.
Your responsibilities will include maintaining the cleanliness and organization of the dining area while supporting your teammates to create a cohesive and positive work environment. Attention to detail, strong communication skills, and a friendly attitude are essential traits for success in this role. Moreover, this position demands the ability to multitask effectively in a fast-paced environment, demonstrating quick thinking and problem-solving skills under pressure.
In addition to providing excellent service during meal times, the job also involves basic preparation tasks and managing payment transactions using POS systems. Adherence to health and safety standards, as well as company policies, is paramount. The Newberry by Hilton offers competitive employment benefits including health and life insurance, 401k plans, paid time off, and employee assistance programs, making it an attractive opportunity for candidates looking to grow within the hospitality industry. If you are motivated to deliver service with integrity and work strongly with a team, we encourage you to apply and become a valued member of our dedicated hospitality team.
At Resolute Road Hospitality, the parent company managing The Newberry, the focus is on redefining third-party hospitality management. They emphasize collaboration, innovation, and a commitment to excellence. Known for their expanding national footprint, Resolute Road Hospitality provides dynamic career opportunities for professionals passionate about growth and exceptional customer experiences. The company is guided by core values such as Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day, which collectively foster a supportive environment aimed at both employee and guest success. This strong corporate culture and innovative management approach make it an exciting place to build a career in hospitality.
We are currently seeking a passionate and customer-focused Server to join The Newberry by Hilton's hospitality family. This role is ideal for individuals beginning their career in the hospitality industry who are enthusiastic about creating memorable dining experiences. As a Server, you will play a pivotal role in delivering friendly and efficient service to restaurant guests, ensuring that each visit exceeds their expectations. From warmly greeting guests and guiding them through the menu to accurately taking orders and promptly delivering food and beverages, your contributions will directly impact guest satisfaction.
Your responsibilities will include maintaining the cleanliness and organization of the dining area while supporting your teammates to create a cohesive and positive work environment. Attention to detail, strong communication skills, and a friendly attitude are essential traits for success in this role. Moreover, this position demands the ability to multitask effectively in a fast-paced environment, demonstrating quick thinking and problem-solving skills under pressure.
In addition to providing excellent service during meal times, the job also involves basic preparation tasks and managing payment transactions using POS systems. Adherence to health and safety standards, as well as company policies, is paramount. The Newberry by Hilton offers competitive employment benefits including health and life insurance, 401k plans, paid time off, and employee assistance programs, making it an attractive opportunity for candidates looking to grow within the hospitality industry. If you are motivated to deliver service with integrity and work strongly with a team, we encourage you to apply and become a valued member of our dedicated hospitality team.
Job Requirements
- High school diploma or GED preferred
- Previous food service or banquet experience preferred
- SafeServ certification
- TIPS or equivalent training
- Consistent attendance and adherence to company standards
- Ability to lift and carry heavy trays
- Ability to work on feet for extended periods
- Strong communication skills
Job Qualifications
- Strong knowledge of food and beverage service procedures and regulations
- Excellent communication and guest service skills
- Ability to lift and carry heavy trays and work on your feet for extended periods
- Friendly, confident, and polished presence in guest interactions
- Ability to multitask in a fast-paced, team-oriented environment
- Quick thinking and effective problem solving under pressure
- Proficient with POS systems and cash handling best practices
- High school diploma or GED preferred
- Previous food service or banquet experience preferred
- SafeServ certification
- TIPS or equivalent training
Job Duties
- Greet guests warmly and present menus, answer questions, and make food or beverage recommendations
- Take and relay guest orders accurately via the POS system to the kitchen or bar
- Deliver food and beverages promptly and check in regularly to anticipate additional needs
- Clear tables and reset dining areas efficiently between guests
- Assist with basic prep tasks, such as coffee brewing and soup ladling, as needed
- Process guest payments, including handling cash and credit card transactions
- Maintain cleanliness of dining room and service areas
- Respond to guest complaints or concerns promptly and professionally
- Support teammates and contribute to a positive, team-focused environment
- Adhere to all health and safety standards, as well as Resolute Road Hospitality and brand specific policies
- Other duties as assigned by supervisor or management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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