Server- Prosper

Prosper, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Day Shifts

Job Description

The establishment hiring for this role is a vibrant and dynamic restaurant known for its commitment to delivering excellent hospitality, craveable food, and a fun, clean atmosphere. This type of company thrives on creating memorable dining experiences for every customer, emphasizing high standards and excellent service in a team-oriented environment. The restaurant fosters a culture built on servant leadership, where employees embody values such as energy, enthusiasm, passion, and PRIDE throughout their shifts. The leadership philosophy emphasizes serving others first, creating a welcoming and engaging atmosphere for customers, and maintaining a service-driven mindset at all times.

The role in question is centered around providing exceptional customer service, ensuring that every guest enjoys an outstanding first, next, and last experience. This position demands a proactive attitude and a "do whatever it takes" approach, requiring employees to be detail-oriented and attentive to the unique needs of diverse guests, including senior citizens, large parties, and business meetings. The role also involves extensive knowledge of the restaurant’s menu, especially seafood and beverage selections, allowing the employee to engage customers effectively and utilize genuine salesmanship techniques. Employees are expected to manage their assigned table sections like their own business, maintain cleanliness and organization, and uphold responsible beverage and cash handling policies. The job is fast-paced and requires excellent communication skills, multitasking ability, and professionalism.

This employment opportunity is likely full-time and may offer competitive hourly wages in line with industry standards for restaurant service roles. The position is suitable for candidates who are at least eighteen years old and preferably possess a high school degree or GED. The role requires significant physical activity, including standing, walking, pushing, pulling, and lifting loads frequently exceeding 50 pounds, making physical stamina and mobility essential. Employees must be able to maintain balance in varied environments and communicate effectively with customers and team members. Overall, this role offers a unique chance to work in a fast-paced, service-oriented restaurant environment with opportunities for personal growth and customer interaction.

Job Requirements

High school degree or GED preferred
Eighteen years of age or older
Good reading, writing, mathematical and communication skills
Able to interact professionally with other Customers and Team Members
Able to handle multiple tasks in a fast-paced environment
Good judgment and decision making abilities
Must be able to spend 100% of working time standing, walking and reaching
Must be able to push, pull and lift objects from a lower to higher position or move objects horizontally, from position to position
Must maintain body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery or erratically moving surfaces
Must be able to climb and ascend or descend ladders, stairs and ramps
Must be able to carry loads greater than 50 pounds frequently
Must be able to communicate clearly with our Customer in the primary language of the restaurant
Hearing sounds at normal speaking levels with or without correction
Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus

Job Qualifications

Eighteen years of age or older
Good reading, writing, mathematical and communication skills
Able to interact professionally with other Customers and Team Members
Able to handle multiple tasks in a fast-paced environment
Good judgment and decision making abilities
Must be able to spend 100% of working time standing, walking, and reaching
Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position
Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces
Climbing and ascending or descending ladders, stairs, and ramps
Must be able to carry loads greater than 50 pounds frequently
Must be able to communicate clearly with our Customer in the primary language of the restaurant
Hearing sounds at normal speaking levels with or without correction
Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus

Job Duties

Responsible for providing excellent hospitality, awesome service, craveable food and/or beverage in a fun, clean atmosphere to the Customer according to the standards and expectations
Live by a servant leadership philosophy to always serve others first
Understand, and comply with:
All Company policies, procedures, and operating standards
All federal/state/local laws and ordinances
Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift
Provide every Customer with an awesome first, next and last great experience
Always have a “do whatever it takes” personality
Smile and welcome all Customers you encounter
Hold doors open for Customers
Pull out chairs for female Customers
Engage Customers in conversation throughout their experience (when appropriate)
Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.)
Utilize genuine salesmanship techniques during Customer interactions
Possess an extensive knowledge of all food, serious seafood, chalkboard specials and beverage selections, including a deep understanding of the appropriate questions to ask when a Customer orders a particular food or beverage item
Place accurate orders using the POS
Deliver food/beverages to Customers with a sense of urgency, delivering hot food hot, cold food cold
pre-bus as needed
Manage a section of tables during each shift as though it were your own business
Maintain a clean and organized section, service station, and dining room
Adhere to a responsible beverage service requirements
Adhere to cash handling policies
Perform secondary responsibilities
Assist Busser by clearing and/or wiping tables
If you are not serving someone, serve someone who is
Assist Bartenders by stocking glassware, ice, garnishes, etc
Complete assigned opening, ongoing, and closing sidework
Maintain a safe, sanitary, and secure environment at all times
Notify a Manager of all Customer complaints
Remain calm at all times
Perform any other tasks or duties as assigned by a Manager