Server (Primary and Secondary)

Salem, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Paid Time Off

Sick Time

simple IRA

employee discount

Job Description

Momiji is a flourishing sushi restaurant and bar that began humbly in 2010 with just five tabletops. Over the years, it has rapidly grown into a beloved dining destination, known for its unique blend of traditional and creative sushi dishes. The establishment prides itself on providing a clean, safe, and welcoming environment where guests can enjoy a memorable culinary experience. As a family-owned and operated brand, Momiji values its team members as integral parts of its success and fosters a culture of teamwork, passion, and dedication to excellent customer service. Employees are encouraged to grow and advance within the company as Momiji emphasizes internal promotion and continuous learning opportunities. The company also maintains a commitment to diversity, equity, and inclusion, welcoming applicants from all backgrounds without discrimination based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

The Server position at Momiji plays a crucial role in delivering exceptional dining experiences to patrons. As a food server, the individual is responsible for greeting customers warmly, answering detailed questions about the menu, and guiding guests through the selection process, including recommended pairings and upselling options to enhance satisfaction. The server’s responsibilities extend beyond order-taking to include the timely and accurate delivery of food and beverages, clear communication with kitchen staff regarding special dietary needs and allergen considerations, and adherence to OLCC regulations for the service of alcoholic beverages. This role demands attentiveness to customers, anticipating their needs such as drink refills, and addressing any issues promptly and courteously to ensure customer satisfaction.

In addition to front-of-house duties, the server is expected to handle point of sale system operations for order processing and payments, perform side prep work such as cutting cucumbers and refilling condiments, and assist in packing to-go orders. The position might also require working in various stations, including the tempura station, and contributing to maintaining cleanliness and sanitation standards both in the server station and the wider restaurant environment. The Server position demands physical stamina, including the ability to stand and walk continually, carry trays up to 50 pounds, and navigate fast-paced service conditions efficiently. This role is key to upholding Momiji’s reputation for excellent service and high-quality food delivery, making it an exciting opportunity for motivated individuals seeking to grow their hospitality careers in a supportive and dynamic setting.

Job Requirements

Valid food handler and OLCC cards or the ability to obtain one within 30 days of hire
ability to stand and walk continually throughout the entire shift
ability to lift carry deliver and serve from trays weighing up to 50 lbs throughout entire shift
ability to balance a serving tray with one hand and distribute food with the other
ability to bend stoop and reach while carrying items up to 50 lbs
exposure to extreme heat steam and cold present in a kitchen environment
manual dexterity to cut and chop foods and perform other related tasks
must be dependable and have a good attendance record
must be able to operate a point of sale POS system and other electronics in the store such as an iPad
must be able to follow all health and safety policies and procedures
must be able to work in a team environment and communicate effectively
must have excellent customer service skills
must have a good and cheerful outlook
ability to multitask and work in a fast paced environment at a consistent tempo

Job Qualifications

Excellent customer service skills and the ability to set the tone and atmosphere for not only the customers but other staff members
ability to multitask and work in a fast paced environment at a consistent tempo
must have a good and cheerful outlook
must have a good understanding of menu
must be dependable and have a good attendance record
ability to work in a team environment and communicate effectively
must be able to follow all health and safety policies and procedures
must be able to operate a point of sale POS system and other electronics in the store such as an iPad
must have a valid food handler and OLCC cards or the ability to obtain one within 30 days of hire
must be able to function in the support delivery primary server secondary server server help togo prep delivery and tempura stations

Job Duties

Greets and seats customers
answers questions about the menu and makes recommendations including upselling
accurately takes orders and communicates them to the kitchen staff
understands and communicates any food allergies or special instructions to the kitchen staff
follows OLCC guidelines for alcohol orders and service
answers the phone and takes orders
ensures that all orders are filled quickly and accurately and that the food is high quality
provides attentive service to customers such as refilling drinks as needed and checking on guests needs during the meal and updating them on the status of their order
promptly addresses any customer service issues and refers them to the appropriate person if necessary
performs cleaning and sanitation duties such as server station and tables
takes and processes customer payments using a POS system
operates all functions of the POS system including discounts and rewards
completes side prep work such as cutting cucumbers refilling condiments and doing dishes
packs up to go orders and rings out customers
works in the tempura station as needed
assists kitchen staff as needed
cleans outside of server area and dishes as needed
other duties as assigned