Server (Primary and Secondary)

Salem, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Paid Time Off

Sick Time

simple IRA

employee discount

Job Description

Momiji is a vibrant and rapidly expanding sushi restaurant brand that began its journey in 2010 as a small 5-tabletop sushi restaurant and bar. Over the years, Momiji has earned a stellar reputation for its blend of traditional and creative sushi artistry, providing guests with a unique dining experience that combines high-quality food with an inviting atmosphere. Family owned and operated, Momiji places a tremendous emphasis on fostering a warm and welcoming environment not only for its customers but also for its employees. The company prides itself on creating a safe and clean space where everyone feels valued and respected, making it a preferred workplace for those passionate about the hospitality industry.

At Momiji, the team-oriented culture promotes personal and professional growth, with many opportunities for advancement through internal promotions. Employees who demonstrate dedication, a strong work ethic, and a passion for learning are highly valued and encouraged to develop their skills within the vibrant culinary environment Momiji nurtures. The company also embraces diversity and equal employment opportunities, striving to create an inclusive environment that reflects the communities it serves.

The Server position at Momiji is an integral role focused on delivering exceptional dining experiences to patrons through attentive service and expert knowledge of menu offerings. Servers are the front-line representatives of the restaurant, greeting customers, explaining menu items clearly, handling special dietary requirements, taking orders accurately, and ensuring smooth communication with kitchen staff. This role demands a high level of customer service skills and the ability to operate busy and fast-paced environments efficiently. Servers not only take and deliver food and drink orders but also maintain cleanliness and sanitation of their workstations and dining areas, enhancing the overall guest experience.

This inclusive role at Momiji is suitable for individuals who are cheerful, reliable, and thrive in a collaborative setting. The ability to multi-task, remain composed under pressure, and maintain a positive attitude are essential characteristics for success. The job requires physical endurance, including standing for extended periods, maneuvering trays with potentially heavy items, and performing routine prep and cleaning duties. Servers at Momiji also work across multiple stations, including delivery support, primary and secondary serving roles, to-go orders, and tempura preparation areas, demonstrating versatility and teamwork.

Momiji offers a comprehensive benefits package to support the wellbeing of its employees, including medical and dental insurance, paid time off, sick leave, Simple IRA retirement plans, and employee discounts. These benefits underscore Momiji's commitment to fostering a supportive work environment where employees feel valued and cared for.

In summary, the Server role at Momiji offers a fantastic opportunity for individuals looking to engage with a dynamic restaurant team, learn and grow in a fast-paced hospitality setting, and contribute to a growing company that values quality, diversity, and community.

Job Requirements

Valid food handler card or ability to obtain within 30 days
Valid OLCC card or ability to obtain within 30 days
Ability to stand and walk continually throughout the entire shift
Ability to lift carry deliver and serve from trays weighing up to 50 lbs throughout entire shift
Ability to balance a serving tray with one hand and distribute food with the other
Ability to bend stoop and reach while carrying items up to 50 lbs
Must have manual dexterity to cut and chop foods and perform other related tasks
Ability to work in a fast paced environment consistently
Must follow all health and safety policies and procedures
Must have good attendance and be dependable
Ability to operate POS and store electronics
Must be able to work in multiple serving stations including tempura and togo
This position is not eligible for telework flex schedule or additional holidays

Job Qualifications

Excellent customer service skills and the ability to set the tone and atmosphere for customers and staff members
Ability to multitask and work in a fast paced environment at a consistent tempo
Must have a good and cheerful outlook
Must have a good understanding of menu
Must be dependable and have a good attendance record
Ability to work in a team environment and communicate effectively
Must be able to follow all health and safety policies and procedures
Must be able to operate a Point of Sale POS system and other electronics in the store such as an iPad
Must have a valid food handler and OLCC cards or the ability to obtain one within 30 days of hire
Must be able to function in the support delivery primary server secondary server server help togo prep delivery and tempura stations

Job Duties

Greets and seats customers
Answers questions about the menu and makes recommendations including upselling
Accurately takes orders and communicates them to the kitchen staff
Understands and communicates any food allergies or special instructions to the kitchen staff
Follows OLCC guidelines for alcohol orders and service
Answers the phone and takes orders
Ensures that all orders are filled quickly and accurately and that the food is high quality
Provides attentive service to customers such as refilling drinks as needed and checking on guests needs during the meal and updating them on the status of their order
Promptly addresses any customer service issues and refers them to the appropriate person if necessary
Performs cleaning and sanitation duties such as server station and tables
Takes and processes customer payments using a POS system
Operates all functions of the POS system including discounts and rewards
Completes side prep work such as cutting cucumbers refilling condiments and doing dishes
Packs up to go orders and rings out customers
Works in the Tempura station as needed
Assists the kitchen staff as needed
Cleans outside of server area and dishes as needed
Other duties as assigned