Server, Premium - PNC Music Pavilion

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Equal opportunity employer

Job Description

Legends Global is a renowned holistic agency specializing in delivering comprehensive solutions for legendary brands across diverse industries. With expertise spanning professional sports, collegiate activities, attractions, entertainment, international markets, and conventions, Legends Global offers a 360-degree service solution to ensure seamless project success. Their integrated approach combines global planning, global sales, and hospitality service solutions, making them a leader in the field. The company boasts leadership with over 300 years of collective experience in sales and sponsorship, analytics and valuation, as well as hospitality and operations. At Legends Global, the intellectual property is the people—passionate experts who understand the needs of teams, businesses, and athletic departments, driving their commitment to innovative and effective client solutions.

The Server role at Legends Global is centered on providing exceptional guest service within Clubs, Suites, or In-Seat environments at stadium events. This position is instrumental in creating memorable experiences for guests by delivering attentive, personalized service that exceeds expectations. As a Server, you will work collaboratively within a team setting alongside fellow associates and various service departments within the stadium to maintain a high level of service efficiency and quality. The role involves interacting directly with guests to ensure their satisfaction, serving an array of food and beverages including soda, water, wine, draft beer, and bottled beer, and supporting the service staff by clearing and cleaning tables and running food.

The responsibilities also include performing opening, closing, and side work duties as assigned, requiring a versatile, team-oriented mindset. Understanding the offerings of other food, beverage, and retail outlets within the stadium is important to provide comprehensive service to patrons. This position demands excellent multitasking skills in a fast-paced environment and a keen attention to detail. The Server must have the physical ability to lift and transport items ranging from 10 to 50 pounds and sufficient mobility to perform production tasks such as reaching, bending, stooping, pushing, and pulling for extended periods. Working extended hours, including nights, weekends, and holidays, is a requirement, reflecting the dynamic nature of the event environment. Applicants should possess a strong foundation in food and beverage service standards, guest relations, and etiquette, with a minimum of two to three years of experience in high-end clubs or restaurants.

Legends Global embraces diversity and provides equal employment opportunities, welcoming qualified applicants regardless of race, color, religion, sex, age, national origin, disability, or genetic information. They promote safe work habits and compliance with all safety policies and procedures, including company-wide safety training and role-specific safety education. This role not only offers an opportunity to join a respected global agency but also to advance your career in a vibrant, service-focused environment that values teamwork, professionalism, and guest satisfaction.

Job Requirements

  • High school diploma or equivalent
  • At least 18 years of age
  • Two to three years experience in a fast-paced high-end club or restaurant
  • Able to read, speak and write English
  • Ability to lift and transport 10-30 pounds, occasionally 50 pounds
  • Ability to work extended hours, nights, weekends and holidays
  • Ability to perform physical tasks including reaching, bending, stooping, pushing and pulling for extended periods
  • Basic knowledge of food and beverage service standards and guest relations

Job Qualifications

  • At least 18 years of age
  • Ability to interact with co-workers to assure compliance with company service standards
  • Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
  • Ability to multitask in a fast-paced, team-oriented setting
  • Able to read, speak and write English to communicate with guests
  • Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds
  • Ability to work all events including extended hours, nights, weekends, and holidays
  • Sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing and pulling for extended periods
  • Two to three years experience in a fast-paced high-end club or restaurant
  • High school diploma or equivalent
  • Some college preferred

Job Duties

  • Ability to interact with guests in order to assure guest satisfaction
  • Provide guests with personal service and attention to detail that exceeds their expectations
  • Serve food, soda, water, wine, draft beer, and bottled beer
  • Work as a team with fellow associates and other service departments within the stadium
  • Support the service staff by clearing and cleaning tables and running food
  • Perform opening, closing, and side work duties as assigned
  • Be knowledgeable of other food, beverage and retail outlets within the stadium

Job Criteria

Experience

Mid Level (3-7 years)


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