Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Job Description
Kaluz is a distinguished upscale restaurant known for its refined ambiance, exceptional service, and a carefully curated menu that celebrates culinary excellence. Located in a vibrant setting, Kaluz prides itself on delivering an unparalleled dining experience where every detail—from the presentation of dishes to the attentiveness of the staff—is thoughtfully crafted to meet the highest standards. This establishment caters to guests who seek not only outstanding food and drink but also an atmosphere of sophistication and warmth. The restaurant emphasizes a commitment to hospitality that makes every guest feel valued and welcomed, contributing to a memorable visit that encourages repeat patronage and glowing recommendations.
The Server role at Kaluz is pivotal in upholding the establishment's reputation for excellence. The ideal candidate will act as a brand ambassador, demonstrating professionalism and a deep understanding of the menu, including food, wine, and cocktails. This position demands a combination of interpersonal skills, product knowledge, and operational efficiency to ensure that guests receive personalized and seamless service throughout their dining journey. Candidates must be capable of working efficiently in a fast-paced, upscale environment where attention to detail and a warm demeanor are essential. Responsibilities include greeting guests promptly, presenting menus with expert explanations, accurately taking and entering orders, and ensuring timely delivery of food and beverages. Servers at Kaluz also play a vital role in monitoring guest satisfaction, anticipating needs, and addressing any concerns with tact and diplomacy.
Working at Kaluz as a Server involves collaboration with various team members, including runners, bartenders, and kitchen staff, to maintain the flow of service. Maintaining cleanliness and organization within assigned sections is essential, as is handling guest payments with precision following all cash handling procedures. Additionally, Servers are expected to support their colleagues by assisting with opening and closing duties and helping other sections as needed. The role requires flexibility to work evenings, weekends, and holidays, reflective of the restaurant's operational hours and customer demand.
Kaluz values individuals who present themselves professionally, with a neat appearance and a positive attitude. Prior experience in upscale or high-volume restaurants is preferred, along with a good understanding of wine, cocktails, and food pairings, with training provided to enhance this knowledge. Effective communication, interpersonal skills, and the ability to remain calm and multitask during busy periods are crucial. Physical demands include standing and walking for extended periods, carrying trays weighing up to 25 pounds, and navigating crowded spaces quickly and safely. Overall, the Server position at Kaluz offers a rewarding opportunity to be part of a dedicated team that prioritizes guest experience and operational excellence.
The Server role at Kaluz is pivotal in upholding the establishment's reputation for excellence. The ideal candidate will act as a brand ambassador, demonstrating professionalism and a deep understanding of the menu, including food, wine, and cocktails. This position demands a combination of interpersonal skills, product knowledge, and operational efficiency to ensure that guests receive personalized and seamless service throughout their dining journey. Candidates must be capable of working efficiently in a fast-paced, upscale environment where attention to detail and a warm demeanor are essential. Responsibilities include greeting guests promptly, presenting menus with expert explanations, accurately taking and entering orders, and ensuring timely delivery of food and beverages. Servers at Kaluz also play a vital role in monitoring guest satisfaction, anticipating needs, and addressing any concerns with tact and diplomacy.
Working at Kaluz as a Server involves collaboration with various team members, including runners, bartenders, and kitchen staff, to maintain the flow of service. Maintaining cleanliness and organization within assigned sections is essential, as is handling guest payments with precision following all cash handling procedures. Additionally, Servers are expected to support their colleagues by assisting with opening and closing duties and helping other sections as needed. The role requires flexibility to work evenings, weekends, and holidays, reflective of the restaurant's operational hours and customer demand.
Kaluz values individuals who present themselves professionally, with a neat appearance and a positive attitude. Prior experience in upscale or high-volume restaurants is preferred, along with a good understanding of wine, cocktails, and food pairings, with training provided to enhance this knowledge. Effective communication, interpersonal skills, and the ability to remain calm and multitask during busy periods are crucial. Physical demands include standing and walking for extended periods, carrying trays weighing up to 25 pounds, and navigating crowded spaces quickly and safely. Overall, the Server position at Kaluz offers a rewarding opportunity to be part of a dedicated team that prioritizes guest experience and operational excellence.
Job Requirements
- Must be able to stand and walk for extended periods
- Frequent carrying and lifting of trays up to 25 pounds
- Ability to move quickly and safely through crowded spaces
Job Qualifications
- Uphold Kaluz’s image of professionalism, refinement, and consistency
- To perform this job successfully, an individual must be able to perform each responsibility successfully
- This person must present a neat appearance and have a warm, cheerful personality
- Tact and good judgment are especially beneficial characteristics
- This person must also possess the knowledge, skill, and ability to carry out the job responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Strong knowledge of wine, cocktails, and food pairings (training provided)
- Excellent communication and interpersonal skills
- Ability to multitask and remain calm under pressure
- Professional appearance and demeanor in line with Kaluz’s standards
- Flexible schedule, including evenings, weekends, and holidays
- Must be able to stand and walk for extended periods
- Frequent carrying and lifting of trays up to 25 pounds
- Ability to move quickly and safely through crowded spaces
Job Duties
- The Server is responsible for providing attentive, knowledgeable, and personalized service to guests while upholding Kaluz’s standards of hospitality
- Servers act as ambassadors of the brand by ensuring guests feel welcomed, informed about menu offerings, and cared for throughout their dining experience
- This role requires professionalism, attention to detail, and the ability to thrive in an upscale, fast-paced environment
- Guest Service & Hospitality
- Greet guests promptly and warmly, establishing a positive dining experience from the start
- Present menus, explain features, and answer questions with detailed knowledge of food, wine, and cocktails
- Take accurate food and beverage orders and enter them correctly into the POS system
- Ensure timely and coordinated delivery of food and beverages to tables
- Monitor guest satisfaction, anticipate needs, and resolve issues professionally
- Operational Excellence
- Follow Kaluz’s service sequence and hospitality standards
- Work closely with runners, bartenders, and kitchen staff to ensure smooth service
- Maintain cleanliness and organization of assigned sections and service stations
- Handle guest payments accurately, following all cash handling and credit card procedures
- Assist with opening and closing duties, including restocking and side work
- Brand Standards & Teamwork
- Maintain knowledge of all menu items, ingredients, and preparation methods
- Suggest food and beverage pairings to enhance the guest experience
- Support teammates by helping other sections when needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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