Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $24.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical
Dental
Vision
Paid Time Off
Sick Time
Life insurance
Employee assistance program
Lunches provided
Golf course access

Job Description

Palo Alto Hills Golf & Country Club is a distinguished private club located in Palo Alto, California, renowned for its exceptional golf course, luxurious amenities, and warm, inviting community atmosphere. As a premier destination for both recreational and professional golfers, the club prides itself on delivering outstanding service and a memorable experience to its members and guests. The club’s commitment to excellence is reflected in its team-oriented environment, where employees are considered the backbone of the organization. At the heart of this philosophy is the belief that every position is more than just a job — it’s an opportunity to build a career in the thriving hospitality and business sector. Employees at Palo Alto Hills Golf & Country Club benefit from a supportive work culture built on the shared values of Passion, Empowerment, and Community, which ensures an engaging and enjoyable workplace. The club offers both part-time and full-time positions, accommodating diverse schedules including night shifts, weekends, and holidays.

The Server role at Palo Alto Hills Golf & Country Club is a vital part of the Food and Beverage team and is designed for individuals who thrive in fast-paced, dynamic environments. Servers are responsible for providing high-quality food and beverage service to members and guests, ensuring that every dining experience meets the club’s elevated standards of hospitality. Working under the guidance of the Dining Room Manager and Food & Beverage Director, servers are expected to demonstrate attentive and courteous service while adhering to all safety and legal regulations concerning food and alcohol service. With a compensation of $24.00 per hour plus participation in the House Service Charge Distribution Plan, this hourly non-exempt position also qualifies for overtime pay. Employees enjoy numerous benefits, including medical, dental, and vision coverage for full-time staff, paid time off, sick leave, a life insurance plan, and access to an Employee Assistance Program. Additionally, lunches are provided six days a week, and the club’s golf course is available for staff enjoyment every Monday. This role offers a unique opportunity to develop professional skills, engage with a vibrant community, and contribute to an exceptional hospitality experience at a top-tier country club.

Job Requirements

  • Minimum of two years' experience in a restaurant or hospitality service preferred
  • Basic understanding of beer, wine, and spirits
  • Alcohol beverage certification
  • Food safety certification
  • Of legal age to prepare and serve alcoholic beverages
  • Ability to stand for long periods and perform physical activities including walking, climbing stairs, balancing, stooping, kneeling, crouching, bending, stretching, twisting, and reaching
  • Ability to push, pull or lift up to 50 pounds
  • Capability to perform continuous repetitive motions
  • Willingness to work in hot, humid, and noisy environments
  • Availability for varied shifts including nights, weekends, and holidays

Job Qualifications

  • Minimum of two years' experience in a restaurant or hospitality service preferred
  • Basic understanding of beer, wine, and spirits
  • Great conversational skills and teamwork-oriented
  • Positive outlook and outgoing personality
  • Alcohol beverage certification
  • Food safety certification
  • Of legal age to prepare and serve alcoholic beverages

Job Duties

  • Setup side stations and performs assigned side prep work
  • Provides immediate attention to all members and guests upon seating
  • Makes sure that children are in the appropriate type of seat and are safe and secure
  • Distributes food and wine menus
  • answers questions
  • Fills glasses with ice water and suggests menu items
  • Ensure that the correct account numbers and names are given for billing
  • Efficiently serves food and drinks in a friendly and courteous manner
  • offers suggestions on daily specials and wine selections
  • Places orders with kitchen
  • informs cooks about any special cooking instructions
  • Assembles food on tray
  • procures items from each station as necessary
  • Serves meals
  • places dishes by courses in front of each person
  • Checks back to ensure member and guest satisfaction
  • replenishes water and butter as necessary
  • Removes soiled dishes
  • Clears tables after each course and resets them with appropriate silverware
  • Presents dessert menus
  • suggests and serves dessert, coffee and after-dinner drinks
  • Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks
  • Presents the bill
  • Handles all cash and credit card charges as prescribed by standard operating procedures
  • Keeps dining room and bus station areas clean
  • Clears, cleans and resets tables that have been vacated
  • Advises supervisor of any complaints as soon as they occur
  • Performs clean-up and closing duties as assigned by manager
  • Attends pre-meal meetings as requested by the Dining Room Captain, Dining Room Supervisor, Dining Room Manager, or Beverage Manager
  • Turns in signed tip declaration form weekly
  • Thanks members and guests
  • invites them to return
  • Consistently follows local and state laws and the club's policies and procedures for the service of alcoholic beverages to members and guests
  • Performs other appropriate duties as assigned by Dining Room Manager or Beverage Manager

Job Criteria

Experience

Mid Level (3-7 years)


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