Server (Part Time) - Hilton Garden Inn Tampa North/Temple Terrace

Tampa, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

flexible schedule

Career development opportunities

Job Description

Hilton is a globally recognized leader in the hospitality industry, with a history dating back to 1919. Over the past century, Hilton has grown to become one of the most respected and admired hotel brands in the world, known for its commitment to quality, innovation, and outstanding guest experiences. With a diverse portfolio of properties ranging from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels, Hilton caters to a wide variety of travelers, ensuring comfort, convenience, and exceptional service at every stay. The company’s vision "to fill the earth with the light and warmth of hospitality" guides its mission to deliver remarkable hospitality experiences consistently. Hilton’s culture values integrity, leadership, teamwork, ownership, and operating with urgency, making it a dynamic and inspiring workplace for its Team Members.

The role of a Food Server at Hilton is pivotal in delivering the memorable dining experiences that guests expect from the brand. As a Food Server, you will be responsible for providing excellent food and beverage service to guests, ensuring their satisfaction throughout their meal service. This role involves more than just taking and delivering orders; it requires a friendly, efficient, and knowledgeable approach to hospitality that enhances the overall guest experience. You will need to be well-versed in the menu, including current promotions and specials, and adept at using the restaurant’s point-of-sale system to input orders accurately.

Your responsibilities also include timely response to guest requests, ensuring the serving station is well-stocked, and following all regulations related to serving alcoholic and non-alcoholic beverages. This position requires a strong customer focus, dependability, and the ability to adapt to the fast-paced hotel environment. As a Food Server at Hilton, you play a crucial role in not only meeting but exceeding guest expectations while contributing to the financial profitability of the hotel’s food and beverage operations. Joining Hilton means becoming part of a passionate team committed to hospitality excellence and growth opportunities in a supportive environment.

Job Requirements

High school diploma or equivalent
Ability to communicate effectively
Prior experience in customer service or food service preferred
Knowledge of basic math and POS systems
Ability to work flexible hours including evenings, weekends and holidays
Must be at least 18 years old
Adherence to all federal, state and local regulations regarding food and beverage service

Job Qualifications

High school diploma or equivalent
Prior experience in food service or hospitality preferred
Strong communication and interpersonal skills
Ability to work in a fast-paced environment
Knowledge of food safety and hygiene standards
Basic math and computer skills
Ability to stand and walk for extended periods

Job Duties

Respond to guest requests in a timely, friendly and efficient manner
Ensure knowledge of menu and restaurant promotions and specials
Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
Retrieve and deliver food and beverage orders in a timely manner
Ensure guest satisfaction throughout the meal service
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
Ensure serving station is well-stocked at all times