Server - Orland Park Location

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Employee meal discounts
flexible schedule
Paid Time Off
401k
Opportunity for growth

Job Description

This job opportunity is with a reputable restaurant known for providing quality dining experiences to its guests. The establishment prides itself on excellent customer service and maintaining a welcoming atmosphere where guests feel valued and satisfied. The restaurant operates in a fast-paced, dynamic environment, requiring staff to efficiently manage multiple tasks while maintaining high standards of service. It fosters a cooperative work culture where team members such as servers, bussers, and cooks collaborate to ensure smooth operations and customer satisfaction.

The role of the server is essential in creating a positive dining experience by coordinating the entire station and communicating effectively with hosts, bussers, and kitchen staff. Servers greet guests promptly, take orders accurately, and provide knowledgeable recommendations using suggestive selling techniques. They are responsible for setting up tables, preparing and delivering drinks and food orders, and ensuring that guests’ needs are met throughout their meal. This position demands an individual who works with a sense of urgency and attention to detail, capable of multitasking in a bustling restaurant environment.

Servers also assist teammates by supporting other stations when necessary, helping cooks by running food, restocking supplies, and completing "to go" orders. Maintaining cleanliness and organization in their work area is an important part of the role, as is adhering to safety procedures to prevent injury or illness. A successful candidate must be able to handle customer inquiries and resolve issues with a polite and professional demeanor, contributing to a positive reputation for the restaurant.

This position requires availability to work weekends and holidays, reflecting the restaurant’s operating hours and guest demands. It offers the opportunity for growth within the company, alongside benefits like employee meal discounts, flexible scheduling, paid time off, and a 401k plan. The job suits individuals who enjoy a fast-paced service industry role and thrive in team-oriented settings. This is an excellent chance for those with some related experience or training who are eager to develop their skills further in the hospitality sector.

Job Requirements

  • Minimum of two years of high school education
  • Up to one year related experience or training or equivalent combination of education and experience
  • Must be able to read, write, and speak English
  • Must perform simple mathematical calculations
  • Ability to count back money accurately
  • Ability to apply common sense in carrying out instructions
  • Ability to handle repetitive problems
  • Ability to exert fast-paced mobility
  • Must be able to stand and walk for extended periods
  • Use hands to grasp objects and operate cash registers
  • Ability to talk and hear
  • Frequently reach, twist, stoop, bend
  • Must be able to lift and move up to 25 pounds
  • Must have clear near vision
  • Must be available to work weekends and holidays

Job Qualifications

  • Minimum of two years of high school education or up to one year related experience or training or equivalent combination of education and experience
  • Able to read, write, and speak English
  • Effective communication skills with customers and staff
  • Basic math skills including addition, subtraction, multiplication, and division
  • Ability to handle common problem-solving situations
  • Ability to work well in a fast-paced environment
  • Ability to lift and carry up to 25 pounds
  • Comfortable working in close quarters with others

Job Duties

  • Work with a sense of urgency
  • Greet guests within one minute of seating
  • Set up tables with silverware, water, and coffee
  • Answer customers questions
  • Take orders and suggest menu items
  • Ring checks into computer
  • Hang checks for kitchen
  • Prepare and deliver drink orders
  • Carry food orders promptly without a tray
  • Drop bills after meal completion
  • Check back with customers for satisfaction
  • Refill water and coffee
  • Observe guests for additional needs
  • Remove plates and wrap leftovers
  • Maximize trips to kitchen by checking tables
  • Keep up with behind-the-scenes work
  • Assist other servers and cooks
  • Complete to-go orders
  • Keep work area clean and organized
  • Follow managers directions
  • Perform cleaning and sidework
  • Follow safety precautions

Job Criteria

Experience

Entry Level (1-2 years)


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