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Server | City Cruises Norfolk (must have weekday daytime availability and weekends)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $25,885.41 - $29,300.12
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Uniform allowance

Job Description

City Cruises is a prominent operator specializing in providing exceptional cruise experiences on various waterways, including the Norfolk, VA area. As part of City Experiences, a company with over 40 years of expertise and a portfolio of more than 25 brands, City Cruises proudly welcomes millions of guests each year, delivering unique experiences that combine hospitality, entertainment, and scenic exploration. This long-standing reputation came about through organic growth and strategic acquisitions, making City Experiences a leader in both land- and water-based leisure activities. Their commitment to excellence reflects in their culture that embraces communication, creativity, and teamwork, all of which... Show More

Job Requirements

  • High school diploma or equivalent required
  • one year experience in high volume restaurant preferred
  • energetic and enthusiastic personality essential
  • must be able to effectively understand and convey written and verbal information to guests and coworkers
  • must possess a service orientation actively looking for ways to help others
  • basic computer skills are required
  • will work for extended periods without sitting
  • required to lift furniture and other heavy items such as dishes up and down stairs
  • will be required to be available for work on all major holidays
  • must meet minimum state age requirements
  • per US Coast Guard regulations, must be a US citizen or a permanent resident

Job Qualifications

  • High school diploma or equivalent
  • one year experience in high volume restaurant preferred
  • energetic and enthusiastic personality
  • ability to understand and convey written and verbal information effectively
  • service orientation and willingness to help others
  • basic computer skills
  • ability to work extended periods without sitting
  • ability to lift furniture and heavy items such as dishes
  • availability to work all major holidays
  • meet minimum state age requirements
  • US citizen or permanent resident as per US Coast Guard regulations

Job Duties

  • Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System
  • greet guests and serve food and beverages in a timely fashion
  • accurately take orders and enter them into the point of sale system
  • maintain the cleanliness and safety of all common areas and service stations
  • participate in the celebration and entertainment experience of the guest
  • set up and break down dining room and service stations including moving dining cabin furniture
  • accurately collect payment from guests for on-board purchases
  • provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest
  • be prepared to begin work at scheduled time
  • maintain uniform and personal grooming in compliance with appearance standards
  • assist with the warm and efficient greeting and seating of guests when they arrive
  • perform additional job duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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