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Server Operations Support

Job Overview

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Employment Type

Full-time
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Benefits

generous leave including 15 days of vacation
15 days of sick leave
11 Paid Holidays Annually
comprehensive benefit package
benefits allowance to offset insurance premiums
supportive work environment
reasonable accommodation for disabilities

Job Description

The Office of Management and Enterprise Services (OMES) is a vital department within the State of Oklahoma, dedicated to providing excellent service, expert guidance, and continuous improvement in support of its partners' goals. OMES boasts a highly qualified workforce committed to serving those who serve Oklahomans by making government operations run in the most efficient, innovative manner possible. As a key player in the state government, OMES acts as a central hub that streamlines services across multiple agencies and departments, ensuring operational excellence and technological advancement. This organizational focus on efficiency and innovation positions OMES as an essential pillar in... Show More

Job Requirements

  • 12 semester hours of computer science or management information systems coursework, or an equivalent combination of education and experience substituting one year of experience in a related field for the 12 hours of required education
  • vocational or technical training courses resulting in technical certification may be substituted for the 12 semester hours
  • ability to work full-time 40-hour work weeks
  • willingness to occasionally travel
  • ability to maintain systems at 99 percent uptime and reliability
  • ability to install, configure, and maintain server hardware and software
  • strong attention to detail and problem-solving skills

Job Qualifications

  • 12 semester hours of computer science or management information systems coursework, or an equivalent combination of education and experience
  • vocational or technical training courses resulting in technical certification may be substituted for the 12 semester hours
  • strong technical troubleshooting skills
  • ability to develop technical documentation and training materials
  • knowledge of server hardware, software, and security components
  • experience with operating system installation and maintenance
  • effective communication and teamwork skills

Job Duties

  • Install hardware and peripherals as needed
  • install, configure, and update server security components
  • administer security access policies and controls for computerized data and resources
  • process and store parameters and controls used to provide data security and access permissions
  • monitor security logs, provide procedural safeguards, and prepare reports pertaining to access, utilization, violations and intrusion
  • conduct research for server hardware and software upgrades, enhancements, and migrations
  • implement approved change requests from users to meet all user requirements and schedules
  • research and stay current on the latest server technologies
  • monitor system usage and identify areas for expansion or reconfiguration
  • develop technical documentation and materials including diagrams, models, manuals, and procedures
  • train and cross-train across functional disciplines to maintain support levels and coverage within the unit
  • install, configure, and maintain operating system software, installing new releases, applying patches or fixes, testing, and implementing into production environment
  • research, install, configure, and maintain, test and coordinate implementing operating system software and other vendor supplied software updates, upgrades and fixes
  • install, configure, and maintain storage management, backup, archival and recovery components in a networked server environment
  • troubleshoot, isolate, and replace operating system and server components
  • maintain systems at 99 percent uptime and reliability

Job Location

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