Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development programs

Job Description

This establishment is a vibrant and customer-focused restaurant dedicated to providing an innovative and entertaining dining experience that transforms guests into loyal fans. Known for its commitment to quality service and a welcoming atmosphere, it aims to build lasting brand loyalty through exceptional hospitality. The restaurant emphasizes an engaging dining environment where guests not only enjoy their meals but also create memorable moments that encourage repeat visits and positive word-of-mouth recommendations.

The role of Server is integral to the guest experience, serving as the frontline ambassador between the restaurant and its customers. Servers are responsible for delivering high-quality customer service, ensuring that each guest feels valued and satisfied throughout their visit. Working closely with the General Manager and Department Manager, the Server's duties encompass greeting guests, taking accurate orders, and efficiently delivering food and beverages while maintaining excellent communication and teamwork with colleagues. Adhering to health and safety standards is paramount, as the restaurant prioritizes both guest and employee well-being.

This full-time position requires a professional and friendly demeanor, with an emphasis on maintaining a clean and polished appearance. Servers must possess a deep knowledge of the menu and be capable of selling products enthusiastically to enhance the dining experience. They must demonstrate accuracy in handling transactions and payments via point-of-sale systems, as well as ensure strict compliance with liquor service laws, including not serving underage guests or over-serving alcohol. This role demands physical stamina, as it involves prolonged periods of standing and walking, along with the ability to lift and carry items up to 50 pounds.

The Server position offers an opportunity to grow within a highly supportive team environment where collaboration and continuous improvement are highly encouraged. Attendance at scheduled employee meetings is expected, providing a platform for feedback and suggestions to improve service quality. The restaurant fosters an atmosphere of mutual respect and professionalism, where every team member plays a crucial role in delivering exceptional guest experiences. This role does not include supervisory responsibilities but serves as a foundation for career advancement in the hospitality industry based on performance and commitment.

Compensation and employment type specifics are typically competitive within the market and commensurate with experience, emphasizing the company's dedication to attracting motivated and service-oriented individuals. Overall, the Server role at this restaurant is an exciting opportunity for individuals who are enthusiastic about hospitality, enjoy interacting with people, and are committed to upholding the highest standards of dining service.

Job Requirements

  • Must have reliable transportation to and from work
  • prolonged periods walking or standing
  • must be able to lift, carry, and place up to 50 pounds at a time

Job Qualifications

  • Knowledge of basic restaurant hospitality and fully engaged, service minded attitude
  • good hearing for safety and accurate communication (with or without accommodation)
  • must be able to read, write and speak in English
  • basic computer usage skills
  • must possess valid food safety certification or any other food/alcohol certification if required by state law
  • compliance with dress and appearance policy including black slip resistant shoes
  • ability to pass general information and departmental tests (test score of 90 percent or higher)

Job Duties

  • Adherance to attendance policy and procedural compliance
  • perform dining room set-up, running side work and closing duties
  • sell to guests by communicating with extensive product knowledge
  • serve guests according to service standards
  • participate in table and dining room clean up
  • compute guest checks and operates the POS efficiently and process payments
  • report 100 percent of tips for each shift
  • maintain restaurant safety and sanitation
  • attend mandatory/scheduled employee meetings and offer suggestions for improvement
  • keep a clean and professional appearance at all times
  • perform job functions with accordance to performance standards
  • abide by and stays abreast of all liquor service laws
  • does not over serve guests or serve underage guests
  • perform other related duties as assigned by the General Manager/Department Manager
  • work with team work always in mind

Job Criteria

Experience

Entry Level (1-2 years)


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