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Server Mian - (Full Time)

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K with 4% match to 5% Team Member Contribution
$1 Daily Meals
Earn up to 18 days of paid time off in your first year
Free Shuttle from Rosemont's Blue Line Station
Free Parking On-Site
Rivers Casino Scholarship Program for team members and their children or grandchildren
Tuition Reimbursement
Fitness/Gym Reimbursement
Community Volunteer Opportunities
leadership training and career advancement programs
Team Member Exclusive Discounts

Job Description

Rivers Casino in Des Plaines, Illinois, is a premier gaming and entertainment destination, known for its vibrant casino atmosphere, exceptional customer service, and commitment to providing an outstanding experience for every guest. Conveniently located at 2500 E. Devon Avenue, Des Plaines, IL 60018, Rivers Casino offers free parking and a complimentary shuttle service from the Rosemont Blue Line Station, making it an accessible and welcoming venue for both visitors and employees. As a major player in the gaming and hospitality industry, Rivers Casino combines the excitement of casino gaming with top-notch dining, entertainment, and employee-focused benefits. This dynamic environment fosters... Show More

Job Requirements

  • One to two years guest service experience preferably in gaming or hospitality environment
  • Able to lift at least twenty pounds and grip necessary items
  • Able to stand and walk for long periods and bend, stoop, and twist
  • Possess outstanding interpersonal communication skills
  • Cooperative, helpful, friendly, neat, clean, well-groomed
  • Attend and pass Responsible Alcohol Training and adhere to cut-off procedures
  • Ability to communicate with team members and guests
  • Successfully fulfill pre-employment process and maintain licensing requirements
  • Ability to work flexible shifts and days including holidays

Job Qualifications

  • One to two years of guest service experience, preferably in a gaming or hospitality environment
  • Outstanding interpersonal communication skills
  • Cooperative, helpful, and friendly nature
  • Neat, clean, and well-groomed appearance
  • Ability to attend and pass Responsible Alcohol Training
  • Ability to communicate effectively with team members and guests
  • Successful completion of pre-employment process and maintenance of licensing requirements
  • Ability to work flexible shifts including weekends and holidays

Job Duties

  • Provide service to all casino customers in an efficient, courteous, and professional manner
  • Know the menu items, specials, and prices
  • Possess complete knowledge of all procedures related to the job
  • Pick up empty glasses, dishes, and silverware and return them to the proper area
  • Assist in the preparation of drink orders including icing glasses and garnishing drinks
  • Work in assigned area taking drink orders, presenting drinks to customers, accepting payment and giving change when necessary
  • Handle any guest complaints or problems promptly and courteously
  • Ensure thorough communication between shifts
  • Comply with all departmental rules, side work assignments, and procedures
  • Perform other duties as specified or assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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