Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $30,000.00 - $31,102.59
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401K with company match
Daily meals at $1
Paid Time Off
Free shuttle from Rosemont Blue Line Station
Free on-site parking
scholarship program for team members and their children or grandchildren
Tuition Reimbursement
Fitness gym reimbursement
Community Volunteer Opportunities
leadership training and career advancement programs
Team Member Exclusive Discounts
Job Description
Rivers Casino Des Plaines is a prominent casino and entertainment venue located in Des Plaines, Illinois. Known for its vibrant gaming floors, diverse dining options, and engaging entertainment experiences, Rivers Casino has established itself as a leading destination for both locals and visitors seeking an exciting and memorable outing. The casino offers a dynamic environment filled with the energy of gaming, live events, and exceptional hospitality services that cater to a wide range of clientele. It prides itself on maintaining a friendly and professional atmosphere where customer service is paramount, ensuring guests enjoy every aspect of their visit from the... Show More
Job Requirements
- One to two years guest service experience preferably in gaming or hospitality environment
- Must be able to lift at least twenty pounds at one time and grip necessary items glasses pens pads garnishments money etc
- Must be able to stand and walk for long periods of time as well as bend stoop and twist while serving
- Must possess outstanding interpersonal communications skills to effectively interface with guests and team members
- Must also possess a cooperative helpful and friendly nature and present a neat clean well-groomed appearance
- Must attend and pass Responsible Alcohol Training must adhere to cut-off procedures
- Ability to communicate with team members and guests
- Ability to successfully fulfill the pre-employment process and maintain all licensing requirements
- Ability to work flexible shifts and days of the week including holidays
Job Qualifications
- One to two years guest service experience preferably in gaming or hospitality environment
- Ability to communicate with team members and guests
- Must possess outstanding interpersonal communications skills
- Must also possess a cooperative helpful and friendly nature and present a neat clean well-groomed appearance
- Ability to successfully fulfill the pre-employment process and maintain all licensing requirements
- Must attend and pass Responsible Alcohol Training
- Knowledge of menu items specials and prices
Job Duties
- Responsible for providing service to all casino customers in an efficient courteous and professional manner displaying a high standard of customer service
- Knows the menu items specials and prices
- Possesses complete knowledge of all procedures related to the job
- Picks up empty glasses dishes silverware and returns them to the proper area
- Assists in the preparation of drink orders as required icing glasses garnishing drinks
- Works in assigned area taking drink orders presenting drinks to customers accepting payment and giving change when necessary
- Handles any guest's complaints or problems in a prompt and courteous manner
- Ensures thorough communication between shifts
- Complies with all departmental rules side work assignments and departmental procedures
- Performs all other duties specified or assigned
Job Location
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