Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Tuition Assistance
401(k) savings plan
rewards and recognition
Dining Discounts
Career Development
Employee Discounts

Job Description

Maggiano's Little Italy is a celebrated restaurant located in Charlotte, North Carolina, known for its warm Italian-American atmosphere and exceptional dining experiences. As part of Brinker International, one of the leading names in casual dining, Maggiano's embraces a rich culinary tradition that has transformed the dining landscape by making quality food accessible in a welcoming, family-oriented environment. Established by the visionary Norman Brinker, the brand has grown significantly, bringing countless guests together to celebrate the joys of food, family, and friendship. At Maggiano's Little Italy, the emphasis lies not only on serving delicious meals but also on creating memorable moments for each guest through impeccable service and a homey ambiance reminiscent of Italian family gatherings. This establishment stands out by hosting special events such as weddings, bar/bat mitzvahs, birthdays, and baby showers, further cementing its community presence and commitment to shared celebrations.

The Server role at Maggiano's is critical in delivering this exceptional dining experience. Servers are responsible for managing all aspects of professional food service and ensuring guest satisfaction throughout their visit. This includes taking accurate food and beverage orders and serving them promptly while maintaining a courteous and friendly demeanor. The ideal candidate will embrace 'The Maggiano's Way,' a unique approach that focuses on camaraderie, hospitality, and making guests feel like part of the family. This role offers an hourly wage of $2.13, which often complemented by tips, providing significant earning potential. Part-time and full-time employment opportunities typically exist, offering flexibility to accommodate different schedules.

Beyond serving delicious dishes, servers at Maggiano's participate actively in supporting broader community initiatives such as the Make-A-Wish Foundation and North Texas Food Bank, showcasing the company’s strong social responsibility ethos. Employees are also eligible for a range of benefits, including healthcare plans with domestic partner coverage, tuition assistance, career development opportunities via global training roles, competitive 401(k) savings plans with company matches, and various rewards and recognition programs. Dining discounts across Brinker’s brands and other perks such as discounts on travel, electronics, and automobiles further enhance the employment experience.

Working at Maggiano's means joining a dynamic Front of the House team comprised of Maitre D’s, Foodrunners, Bussers, Hosts, Bartenders, and Carry Out and Delivery Supervisors, all dedicated to delivering an outstanding guest experience. In this environment, energy, enthusiasm, and a positive attitude are valued as much as technical skills. Servers contribute to an atmosphere where guests feel genuinely special, with the occasional splash of marinara sauce proudly marking the spirited work that goes into every meal. If you have a passion for providing exceptional service and want to be part of a team that celebrates life’s richness through good food and great company, Maggiano's Little Italy invites you to apply and bring your own flavor to their table.

Job Requirements

  • high school diploma or equivalent
  • ability to stand and walk for extended periods
  • excellent customer service skills
  • ability to handle cash and process payments
  • flexible availability including weekends and holidays
  • must be at least 18 years old
  • willingness to comply with all health and safety regulations

Job Qualifications

  • high school diploma or equivalent
  • prior experience in food service or hospitality preferred
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • strong multitasking abilities
  • positive attitude and team player
  • basic knowledge of food safety and hygiene

Job Duties

  • take food and beverage orders from guests
  • serve food and drinks promptly and courteously
  • ensure guest satisfaction throughout the dining experience
  • maintain cleanliness and organization of serving areas
  • assist with special events and large group functions
  • collaborate effectively with kitchen and bar staff
  • promote a friendly and welcoming dining environment

Job Criteria

Experience

Entry Level (1-2 years)


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