Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.87
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
401k
Commuter Benefits
Employee Discounts

Job Description

Le Pain Quotidien, which means 'the daily bread,' is a bakery-café concept that emphasizes the importance of bread not just as sustenance but as a way of life. The brand creates an environment where warm, fragrant loaves are baked fresh daily and served in a communal setting where friends and family gather to share the timeless tradition of breaking bread together. This unique approach fosters a warm, welcoming ambiance filled with the pleasant hum of conversation and a slower, more meaningful dining experience.

Operated by Convive Brands, a New York-based hospitality group, Le Pain Quotidien is part of a family of high-quality restaurant brands. Convive Brands manages over 50 restaurants across the United States under two main concepts: Le Pain Quotidien and Little Beet. The company is a patient, long-term investor-operator committed to building significant enterprise value through both organic growth and strategic acquisitions.

The role offered at Le Pain Quotidien is ideal for individuals who thrive in a dynamic, guest-centered environment and appreciate the finer details of hospitality. This position involves providing friendly, attentive service to guests throughout their visit, ensuring a seamless dining experience that reflects the brand’s values. Employees are expected to possess a thorough knowledge of the menu, including breads, pastries, beverages, and retail items, and to skillfully manage food and beverage orders using the POS system.

Team members play a crucial role in maintaining the cleanliness and organization of the restaurant environment, adhering to established procedures and checklists to uphold health and safety standards. The position also offers opportunities to enhance skills through cross-training in various dining room and retail roles, fostering personal growth and versatility.

Le Pain Quotidien values empathy and effective communication, particularly when addressing guest concerns, encouraging team members to handle situations thoughtfully or escalate them to management when necessary. Working at Le Pain Quotidien also involves responsibilities such as money handling in compliance with company policies, completion of opening and closing procedures, and assistance with outdoor space maintenance where applicable.

Offering an hourly pay rate beginning at $17.87, plus tips where eligible, this position provides a competitive wage within the hospitality industry. Benefits include company-contributed health coverage, accrued paid time off, a 401(k) plan with up to 4% match after 90 days, pre-tax commuter benefits in applicable states, and team member discounts across all Convive Brands' establishments.

Convive Brands is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workforce, ensuring all employees have a welcoming and supportive environment where they can excel. This opportunity is perfect for candidates looking to build a career in hospitality with a reputable and growing brand committed to quality and community.

Job Requirements

  • High school diploma or equivalent
  • 3 to 6 months of customer service or restaurant experience
  • ability to operate POS systems
  • strong communication skills
  • ability to work flexible hours including weekends and holidays
  • physical ability to stand and move for extended periods
  • ability to follow procedures and multitask

Job Qualifications

  • 3 to 6 months of related restaurant experience or training
  • experience with POS systems, especially Toast, a plus
  • flexibility in schedule is highly preferred but not required
  • ability to be cross-trained in all areas of the dining room and retail space preferred
  • ability to speak, read, and understand the primary language(s) of the work location

Job Duties

  • Provide friendly and attentive service to all guests throughout the entirety of the visit
  • receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
  • anticipate guest needs and note any preferences provided by the guest
  • maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
  • prepare drinks for the dining room, as needed
  • handle any guest situations with genuine empathy and elevate to a manager as necessary
  • complete all opening, mid, and closing procedures
  • complete daily checklist and side work assignments
  • organize money and receipts throughout the shift in adherence with the Le Pain Quotidien cash handling policy
  • keep all areas of the restaurant clean and organized by following cleaning checklists
  • assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location

Job Criteria

Experience

Entry Level (1-2 years)


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