Server - Layover (Pool Bar) Seasonal

InterContinental Hotels Group (IHG) is a globally recognized leader in the hospitality industry with a rich heritage of delivering exceptional guest experiences through its world-class brands. IHG operates a diverse portfolio of hotels and resorts, each designed to offer unique and memorable stays that combine comfort, luxury, and impeccable service. Known for pioneering hospitality innovations and maintaining high standards, IHG places a strong emphasis on creating welcoming environments where guests feel valued and cared for. The company operates with a global presence and an emphasis on local culture, offering career opportunities in dynamic, inclusive, and supportive settings across the globe.

The Layover - Pool Bar Server role at IHG is a customer-facing position located within the vibrant and relaxing atmosphere of the hotel’s pool bar area. This position is instrumental in enhancing guests’ leisure experiences by delivering attentive and personalized service. As a Pool Bar Server, you will welcome guests, recommend food and drink options suited to their preferences, and ensure that each interaction is pleasant and seamless. The role demands not only a flair for hospitality but also a commitment to maintaining safety, cleanliness, and high operational standards in a fast-paced environment. You will be working collaboratively with kitchen and service teams to ensure orders are fulfilled accurately and timely, supplies are well managed, and hygiene standards meet or exceed regulations.

The position offers a starting hourly salary of $17.75, reflecting the company’s competitive pay scale based on experience, skills, and other relevant factors. Shift flexibility is essential, as the role requires working during nights, weekends, and holidays to meet guest needs. Safety plays a critical role, including identifying and reporting unsafe equipment, following safety protocols, and ensuring personal protective equipment is worn as required to create a secure environment for guests and employees alike.

Beyond serving meals and beverages, this role also requires a proactive approach to guest interaction, helping answer questions, solve concerns, and contribute to a welcoming ambiance where guests feel comfortable and valued. You will be expected to uphold the company’s standards by maintaining a clean and hygienic workspace, participating in kitchen duties such as washing up when needed, and contributing to the collective effort of the team by taking on ad-hoc assignments as necessary. The role is ideal for individuals who are strong, flexible, articulate communicators with a genuine passion for hospitality and service excellence.

IHG values diversity and encourages individuals from all backgrounds to apply, even if they do not meet every single requirement. The company fosters an environment where career growth and learning are promoted, making this position a gateway to a rewarding journey within a renowned hospitality group. If you are enthusiastic about creating joyous memories for guests and thrive in dynamic service settings, this role offers a vibrant platform to make a meaningful impact while building your career in hospitality.